Issue Tracking Training in Naples

This instructor-led, live training in Naples (online or onsite) guides participants through the deployment of a JIRA instance. The curriculum covers advanced JIRA usage, installation, configuration, upgrading, and migration. Participants will learn how to customize JIRA for their projects, manage users, groups, and project roles, and configure dashboards. Additional topics include setting up emails and notifications, applying security schemes, managing permissions, performing troubleshooting, and installing and customizing JIRA Service Desk. The training also addresses knowledge base setup, service desk user management, and collaborative service request handling.

Upon completion of this training, participants will be able to:

• Gain an in-depth understanding of JIRA administration.
• Customize JIRA to align with specific business requirements.
• Configure JIRA emails and notification settings.
• Manage and assign users, groups, and project roles.
• Handle JIRA permissions and security schemes.
• Conduct JIRA troubleshooting.
• Deploy and customize JIRA Service Desk.

This instructor-led, live training in Naples presents the advanced features of JIRA, including the setup and management of diverse JIRA projects, utilization of JIRA for agile initiatives, configuration of agile boards, administration of built-in and custom fields, creation and oversight of screens and filters, execution of basic and advanced issue searches, application of screen schemes, management and updating of workflows, configuration and application of workflow schemes, as well as performance analysis and report generation.

By the end of this training, participants will be able to:

• Manage issues effectively.
• Create and run Scrum and Kanban projects.
• Manage built-in and custom fields.
• Understand and manage business processes, workflows and workflow schemes.
• Perform basic and advanced searches and analysis.
• Generate and review reports.

This instructor-led, live training in Naples introduces JIRA's methodology for software planning, tracking, and releasing, guiding participants through the creation and management of a JIRA project.

Upon completion of this training, participants will be able to:

• Comprehend the concepts and functionality underlying JIRA's user interface and workflows.
• Add, modify, clone, link, and prioritize issues.
• Advance issues through the complete workflow.
• Execute searches.
• Manage and customize screens and filters.