Administering Microsoft Endpoint Configuration Manager Training Course

Leverage Puppet, the leading open-source configuration management tool, to automate infrastructure provisioning and management. This instructor-led live course, delivered in Italy, is designed for system administrators from beginner to intermediate levels. Master the skills to install Puppet, author manifests, and build reusable modules.

Course objectives: Grasp the fundamentals of Ansible Acquire skills to install and configure Ansible Investigate the essential components of Ansible: Playbooks, Modules, and Inventory Apply automation tasks utilizing Ansible Run Ansible Playbooks to oversee and automate remote servers

This Italy course provides system administrators with the essential skills to automate Linux and Unix environments using Ansible. It addresses critical topics including playbooks, role definition, and vault encryption, facilitating the standardization of operational workflows, the reduction of configuration discrepancies, and the establishment of robust, secure deployment frameworks.

This instructor-led, live training in Italy (online or onsite) is aimed at DevOps engineers, developers, and SysOps administrators who wish to maximize the tools and features made available through the Ansible project for the advancement of organizational IT infrastructures and processes.

Simultaneously, they can utilize the opportunity to carry out complex Ansible implementations for large-scale applications while employing its open-sourced tower for optimized DevOps management and collaboration functions.

By the end of this training, participants will be able to:

• Install and configure Ansible along with other open-source tools and resources.
• Establish a centralized system for DevOps management using Ansible project features.
• Operate automation tools and advanced resources of Ansible to achieve CI/CD approach.
• Execute better SysOps methods using Ansible's collaborative features for management of larger teams.
• Enhance DevOps tasks execution within the organization and optimize existing ones.
• Integrate Ansible with external platforms and leverage other Ansible tools for the organization's advantage.

This instructor-led session in Italy caters to intermediate DevOps professionals aiming to refine their advanced Ansible automation skills. Learners will gain the ability to craft custom modules, develop complex playbooks, and connect APIs to streamline large-scale IT operations.

Gain mastery over Ansible Tower through this instructor-led session in Italy, focusing on installation, user administration, and workflow automation. Designed for IT professionals, the course offers practical experience in securing and scaling enterprise automation within complex environments and across multiple teams.

This instructor-led, live training in Italy (online or onsite) is designed for system operators and administrators who wish to use Foreman and Katello to manage and monitor their servers and infrastructures.

By the end of this training, participants will be able to:

• Set up Foreman to automate provisioning and configuration of systems.
• Install Katello to implement its content management features to create, organize, and manage repositories.
• Track infrastructure changes using Foreman's reporting and monitoring features.

This instructor-led, live training in Italy (online or onsite) is designed for system administrators who wish to learn about Microsoft Endpoint Configuration Manager (MECM) and use it to manage infrastructures.

By the end of this training, participants will be able to:

• Learn about Microsoft Endpoint Configuration Manager and how it works.
• Understand and configure discovery methods.
• Configure MECM client policies.

This instructor-led, live training in Italy (online or onsite) is designed for system administrators aiming to manage infrastructures using Microsoft SCCM.

By the end of this training, participants will be able to:

• Utilize the Configuration Manager console for effective infrastructure management.
• Set up public key infrastructures to enhance Microsoft SCCM security.
• Execute advanced application deployment and troubleshooting procedures.

This live, instructor-led training, conducted in Italy, offers a comprehensive guide to deploying SaltStack. Participants will engage in hands-on exercises focused on server setup, configuration, provisioning, optimization, and troubleshooting within a simulated cloud environment, fostering the practical skills necessary for modern IT operations.

Zammad is a contemporary, web-based, open-source helpdesk and customer support platform. It consolidates tickets from email, chat, phone, and social media into a unified queue, offering a self-hosted alternative to Zendesk, Freshdesk, and ServiceNow that ensures customer data remains within your own infrastructure.

This instructor-led live training (available online or onsite) is designed for intermediate support managers and system administrators who aim to utilize Zammad to transition from cloud-based helpdesk platforms to a self-hosted, sovereign ticketing system.

Upon completion of this training, participants will be capable of:

• Installing Zammad via packages or Docker with PostgreSQL.
• Configuring email, chat, and API channels for ticket ingestion.
• Designing workflows, escalations, and SLA timers.
• Establishing role-based access control, groups, and organizations.
• Integrating with knowledge bases, reporting tools, and webhooks.

Course Format

• Interactive lectures and discussions.
• Extensive exercises and practical application.
• Hands-on implementation in a live laboratory environment.

Course Customization Options

• To request customized training for this course, please contact us to arrange it.