Getting Started with Alibaba's AI Ecosystem Training Course

This instructor-led, live training in Italy (online or in-person) is designed for developers and cloud practitioners at a beginner to intermediate level who wish to utilize Alibaba Cloud to build AI agents that can automate tasks, answer questions, and integrate with business systems.

By the end of this training, participants will be able to: comprehend AI agent architecture on Alibaba Cloud, construct a simple agent workflow, link an agent to enterprise knowledge and tools, and deploy and monitor an agent in a cloud environment.

This instructor-led, live training in Italy (online or onsite) targets intermediate-level cloud engineers, AI developers, and data scientists who aim to implement AI solutions using Alibaba Cloud AI Services.

By the end of this training, participants will be able to:

• Understand the core components of Alibaba Cloud AI Services.
• Integrate AI services into cloud applications using Alibaba Cloud SDKs.
• Implement computer vision and NLP solutions using Alibaba Cloud APIs.
• Monitor and optimize AI-driven applications on the Alibaba Cloud platform.

This instructor-led, live training in Italy (online or onsite) is designed for developers, architects, and technical professionals who wish to use Alibaba Cloud to create, test, and deploy generative AI applications for business use cases.

By the end of this training, participants will be able to: understand Alibaba Cloud generative AI services, build prompts and workflows with Qwen models, create a simple retrieval-based AI solution, and deploy AI applications with proper security and cost awareness.

This instructor-led, live training in Italy (online or onsite) is aimed at intermediate-level AI engineers and software developers who wish to build intelligent agents using Quark for tasks such as process automation, dynamic decision-making, and workflow optimization.

By the end of this training, participants will be able to:

• Understand the architecture and capabilities of Quark.
• Design and implement intelligent agents using Quark for automation tasks.
• Integrate Quark with existing systems for data processing and decision-making.
• Develop real-time decision-making workflows using Quark.

This instructor-led, live training in Italy (online or onsite) is aimed at advanced-level AI developers and enterprise architects who wish to customize and deploy Qwen for various enterprise applications.

By the end of this training, participants will be able to:

• Customize Qwen to meet specific enterprise needs.
• Deploy Qwen in a cloud or on-premise environment.
• Integrate Qwen with existing enterprise systems and applications.
• Monitor and optimize the performance of Qwen-based solutions.

This instructor-led live training in Italy (online or onsite) is aimed at intermediate-level customer service managers and automation specialists who wish to leverage Quark for automating customer support operations and improving efficiency.

By the end of this training, participants will be able to:

• Understand the key features and functionalities of Quark.
• Automate customer service workflows using Quark.
• Integrate Quark with existing customer support systems.
• Monitor and optimize automated customer interactions.

Qwen Chat is an intelligent assistant designed to simplify daily business operations by helping users summarize content, draft communications, and manage information with greater efficiency.

This instructor-led live training, available both online and onsite, is tailored for beginners looking to boost their productivity through practical, user-friendly AI tools in everyday office workflows.

By the end of the course, participants will be able to:

• Utilize Qwen Chat to produce clear and impactful written content.
• Summarize documents and pinpoint key details to support decision-making.
• Optimize meeting preparation and streamline internal communications.
• Apply AI to assist with research, data organization, and routine administrative duties.

Course Format

• Instructor-led explanations paired with interactive demonstrations.
• Scenario-based exercises reflecting real-world office situations.
• Guided, hands-on practice with AI-driven workflows.

Customization Options

• We offer customized agendas to align the training with your organization’s specific processes and needs.

Qwen Chat is an AI-powered assistant designed to assist organizations in creating, organizing, and maintaining high-quality internal content and knowledge assets.

This instructor-led live training, available online or on-site, is tailored for intermediate-level professionals looking to streamline documentation efforts, improve content accuracy, and enhance knowledge management processes using AI.

Upon completion of this training, participants will be equipped to:

• Clean and structure internal documentation for clarity and consistency.
• Generate and refine policies, SOPs, and guidelines.
• Create accurate FAQs and knowledge base articles for internal use.
• Utilize AI to support content updates, versioning, and governance.

Course Format

• Instructor-led demonstrations with interactive discussion.
• Hands-on exercises using real documentation scenarios.
• Practical activities focused on managing internal knowledge assets.

Customization Options

• Customized versions of this training can be arranged to align with your organization’s content workflows and documentation standards.

Qwen Chat is a versatile AI-powered assistant designed to improve communication, boost response quality, and support scalable customer service operations.

This instructor-led, live training (online or onsite) is aimed at intermediate-level professionals who wish to use Qwen Chat to streamline support tasks, enhance client interactions, and strengthen communication consistency across teams.

Upon completion of this training, participants will gain the skills to:

• Create effective AI-assisted support responses.
• Develop reusable templates for common inquiries.
• Apply prompt strategies for accurate and reliable outputs.
• Leverage Qwen Chat to improve follow-up, escalation, and documentation workflows.

Format of the Course

• Guided demonstrations with practical examples.
• Hands-on exercises modeled after real support scenarios.
• Interactive practice sessions using a live-lab environment.

Course Customization Options

• Custom adaptations may be arranged to align with your organization’s support workflows and communication standards.

Qwen Chat serves as an AI-powered communication and productivity solution that necessitates robust governance to guarantee compliant, ethical, and responsible application across professional environments.

This instructor-led live training, available both online and onsite, targets beginner to intermediate professionals aiming to create, implement, or supervise governance frameworks and responsible-use policies for Qwen Chat within their enterprises.

Upon finishing this training, participants will be equipped to:

• Establish core governance practices for Qwen Chat integration.
• Define responsible-use protocols aligned with data privacy standards.
• Create secure and compliant frameworks for prompt usage.
• Deploy monitoring systems, audit trails, and enforcement strategies.

Course Format

• Instructor-facilitated discussions enriched with real-world case studies.
• Policy development exercises and interactive workshops.
• Practical application through governance scenarios in a live-lab environment.

Customization Options

• The training can be customized to meet your organization's specific compliance, governance, and operational needs.

Qwen Chat is an AI-powered analysis and drafting tool designed to assist teams in extracting insights, summarizing complex materials, and accelerating business intelligence workflows.

This instructor-led, live training (available online or onsite) targets intermediate-level professionals looking to enhance market research, competitive analysis, and strategic reporting capabilities using Qwen Chat.

Upon completion of this training, participants will be equipped to:

• Efficiently summarize industry reports and large documents.
• Generate clear, structured competitive comparisons.
• Create business briefs, SWOT analyses, and insight summaries.
• Develop prompt workflows that accelerate intelligence gathering.

Format of the Course

• Practical demonstrations supported by guided explanation.
• Scenario-based exercises focused on real market analysis tasks.
• Hands-on activities using a live-lab environment.

Course Customization Options

• Training can be adapted to align with your organization’s market research and competitive intelligence workflows.

This instructor-led, live training in Italy (online or onsite) is tailored for advanced NLP specialists, data scientists, and AI researchers aiming to incorporate Qwen into their NLP workflows.

Upon completion of this training, participants will be able to:

• Comprehend the architecture and key features of Qwen.
• Apply Qwen to advanced NLP tasks, such as text generation, analysis, and transformation.
• Integrate Qwen into AI applications for processing natural language data.
• Optimize NLP workflows by leveraging Qwen APIs and libraries.
• Evaluate and fine-tune Qwen models for specific use cases.