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Duration 7 hours
Course Outline
Introduction
- Understanding Claude at the enterprise level: chat interactions, Projects, Skills, and Artifacts
- Selecting the appropriate feature for specific tasks
- Foundations of data handling and guidelines on what not to upload
Projects
- Defining project instructions and managing knowledge files
- Structuring context for effective team collaboration
- Exercise: Constructing a project based on a real team process
- Managing sharing permissions and ensuring content remains up-to-date
Skills
- Understanding Skills and identifying scenarios where they outperform lengthy prompts
- Authoring Skills: defining instructions, examples, and resources
- Testing Skills against real-world scenarios
- Exercise: Packaging a recurring task into a reusable Skill
Artifacts
- Utilizing Artifacts for documents, tables, web pages, and small tools
- Refining results through iterative feedback loops
- Exercise: Converting a raw spreadsheet into a report with charts
Analysis and Quality Control
- Techniques for analyzing files and tables
- Verifying figures, sources, and logical consistency
- Identifying common error patterns and strategies to detect them
Team Rollout
- Establishing naming, versioning, and ownership protocols for shared assets
- Training colleagues and gathering feedback
- Creating an action plan for the first 30 days
Requirements
- Familiarity with chat-based AI assistants
- Proficiency in standard office skills, including document management, spreadsheets, and email
- No prior programming experience is necessary
Audience
- Business teams and department leaders aiming to share knowledge and workflows via Claude
- Knowledge workers in sectors such as finance, HR, marketing, sales, and operations
- Team coordinators and internal AI champions
Testimonials (3)
Comprehensiveness about the backround; how to do a prompt.
Olaf Kannt - Helios Klinikum Krefeld
Course - Generative AI and Prompt Engineering in Healthcare
the tips and recommended prompts that we can take away from this training
Lee Mei Lin - ST Engineering IHQ Pte Ltd
Course - InVideo AI: Creating Engaging Short-Form Videos
use of proper and effective prompt
