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Course Outline
Introduction
- Defining eCommerce fraud.
The Evolution of eCommerce Fraud
- Examining historical fraud incidents from previous decades.
- Reviewing common fraud patterns prevalent in today's market.
Categories of eCommerce Fraud
- Covering True Fraud, Friendly Fraud, Phishing, Refund Fraud, and Card Testing.
- Examining relevant statistics and real-world examples.
Developing an Anti-Fraud Strategy
Evaluating Your Organization's Current Position
Strategies for Addressing Various Fraud Prevention Areas
Authentication Protocols
Credit Card Fraud Detection
Fraud Detection Methodologies
Managing Recurring Transactions
Fraud Screening Processes
Aligning the Team and Securing Support for New Measures
Assessing Performance and Results
Adapting to Evolving Requirements
Summary and Wrap-Up
Requirements
- Familiarity with eCommerce fundamentals and online payment processes
Audience
- Managers responsible for implementing security policies and controls.
14 Hours
Testimonials (1)
The trainer did not leave a single minute unexploited! He was up a storm throughout every lesson and provided much material for whatever he dealt with.
