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Course Outline
Introduction
- What constitutes eCommerce fraud?
History of eCommerce Fraud
- An examination of eCommerce frauds from the past decades.
- Insight into common eCommerce frauds prevalent today.
Types of eCommerce Fraud
- True Fraud, Friendly Fraud, Phishing, Refund Fraud, Card Testing
- Statistics and real-world examples of eCommerce fraud
Developing an Anti-Fraud Strategy
Evaluating Your Organization's Current Situation
Addressing Key Areas of Fraud Prevention
Authentication
Credit Card Fraud Detection
Fraud Detection Techniques
Managing Recurring Transactions
Fraud Screening
Communicating with the Team and Securing Support for New Measures
Evaluating the Results
Adapting to Evolving Needs
Summary and Conclusion
Requirements
- A fundamental understanding of eCommerce and online payment systems.
Audience
- Managers responsible for implementing security policies and controls.
14 Hours
Testimonials (1)
The trainer did not leave a single minute unexploited! He was up a storm throughout every lesson and provided much material for whatever he dealt with.
