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 Duration 7 hours

Course Outline

Transitioning from Process to Automation

  • Step-based thinking: converting a process into an automatable workflow
  • Determining which tasks to automate and which to retain for human oversight

Core Make Concepts

  • Understanding scenarios, modules, and triggers
  • Data mapping techniques between various applications
  • Implementation of filters and routers

Integrating Applications and Data

  • Utilizing webhooks and instant triggers
  • Modules for spreadsheets, email, and calendars
  • Persisting data across multiple execution runs

Incorporating AI into Scenarios

  • Adding AI models to existing scenarios
  • Crafting prompts for consistent and reliable outputs
  • Leveraging model responses for classification, extraction, and decision-making

Creating Your First AI Agent

  • Defining an agent: the role of instructions, tools, and data
  • Assigning scenarios as functional tools for the agent
  • Linking the agent to relevant business data sources
  • Including a human approval step prior to agent execution

Operational Execution

  • Strategies for error handling and automatic retries
  • Ongoing monitoring and maintenance of scenarios
  • Considerations regarding costs and usage limits

Review and Future Roadmap

  • Participants present the specific processes they have automated
  • Identifying future automation candidates and strategies for continued development

Deliverable: A functional automated process featuring an AI step and a foundational agent, accompanied by a prioritized list of subsequent processes ready for automation.

Requirements

  • No prior programming experience is necessary
  • Confidence in navigating web applications and spreadsheets
  • Identification of one repetitive internal process that the participant wishes to automate

Target Audience

  • Professionals in business operations and management
  • Team leads and process owners
  • Non-developers looking to implement AI-driven workflow automation within a single day

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