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 Duration 14 hours

Course Outline

Introduction to ProWatch

  • System overview and architectural components
  • Essential software and hardware elements
  • Licensing models and edition comparisons

Installation and Setup

  • Deployment of ProWatch server and client applications
  • Database setup and initial configuration
  • Establishing network and hardware connectivity

User and Access Management

  • Provisioning and administration of user accounts
  • Defining access permissions and scheduling rules
  • Management of badges and digital credentials

Hardware and Door Configuration

  • Registration and configuration of controllers and readers
  • Setup of alarm points and output devices
  • Implementation of advanced door logic

Monitoring and Incident Response

  • Utilizing live monitoring dashboards
  • Processing alarms and acknowledgements
  • Incident reporting and escalation procedures

Integration Capabilities

  • Connecting with CCTV and video management platforms
  • Integrating intrusion detection systems
  • Linking third-party applications

Maintenance and Troubleshooting

  • Database upkeep and backup strategies
  • Optimizing system performance
  • Resolving common operational issues

Summary and Next Steps

Requirements

  • A foundational understanding of enterprise security architectures
  • Prior experience with access control or building management systems
  • Fundamental networking knowledge

Target Audience

  • Security and access control administrators
  • IT and network specialists responsible for security infrastructure
  • Corporate security consultants

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