Supply Quality Management Training Course
"Supplier quality" denotes the capability of a supplier to provide goods and services that meet customer expectations in a satisfactory manner. "Supplier quality management" encompasses the tools and processes utilized to oversee supplier quality.
This instructor-led live training (available online or onsite) is designed for supply managers and staff who aim to implement a quality-centric strategy for managing suppliers.
Upon completion of this training, participants will be able to:
- Adopt a proactive and collaborative approach to improve supplier quality.
- Clearly define and communicate supply specifications and requirements.
- Explore various Supplier Quality Management Systems (QMS) and apply an analytical approach to select the most appropriate one.
- Utilize a QMS to continuously monitor, inspect, and audit supply chains.
- Ensure that suppliers deliver products and services of the highest quality.
Course Format
- Interactive lecture and discussion.
- Extensive exercises and practice.
- Hands-on implementation in a live-lab environment.
Customization Options
- To request customized training for this course, please contact us to arrange.
Course Outline
Introduction
Overview of the Supplier Quality Management Cycle
Reviewing the Product Life Cycle
Reviewing the Product, Product Design, and Materials Requirements
Reviewing Operating Funds and Budgets
Selecting a Supplier
Cultural Considerations (Local and International Suppliers)
The Impact of Supplier Internal Policies, Government Regulations, Compliance, etc.
Negotiation Strategies (Price, Duration, Exclusivity, etc.)
Managing Contracts and Other Legal Matters
Managing the Supplier Relationship (Trust and Partnership)
Selecting Secondary Suppliers
The Supplier Quality Management Process
Evaluating Supplier Quality Management Systems (QMS)
Implementing and Managing a QMS
Evaluating Purchase Price and Transaction Costs
Dealing with Price Changes ("Cost Out" vs “Price Down”)
Managing Supplier Communication and Engagement
Tools and Processes for Monitoring and Evaluating Supplier Performance
Resolving Problems in Performance, Communication, etc.
Switching Suppliers
Standards and Certification
Future Trends in Supply Quality Management
Summary and Conclusion
Requirements
- Experience in Supplier Management
Audience
- Supplier Management Personnel
- Supplier Relationship Managers
- Quality Managers
- Audit Managers
- Quality Analysts
- Outsourcing Managers
- Vendor Development Managers
- ISO Compliance Managers
Open Training Courses require 5+ participants.
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