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Course Outline

1. Introduction to UAT

Learning Objectives:

  • Grasping the fundamental concept of UAT

  • Recognizing the significance of UAT within the software development lifecycle

Content:

  • The definition of UAT and the rationale behind its importance

  • The position of UAT within the SDLC framework

  • Distinguishing UAT from other testing phases

  • Quiz

  • Practical exercises

2. UAT Components

  • Test environments (including descriptions, common challenges, and checklists)

  • Test data (types and preparation methods)

  • Test scenarios (types and structural design)

  • Defects (definition, reporting procedures, and prioritization)

  • Quiz

3. UAT Planning

Learning Objectives:

  • Comprehending the various stages involved in UAT preparation

Content:

  • Defining the UAT scope and establishing testing objectives

  • Identifying key stakeholders and defining their roles

  • Setting up the test environment and preparing test data

  • Establishing entry and exit criteria

  • Practical exercise

  • Quiz

  • Q&A

4. UAT Execution

Learning Objectives:

  • Understanding the testing workflow

  • Collaborating effectively with development teams

Content:

  • The step-by-step test execution process

  • Recording test outcomes and logging defects

  • Communication strategies and team collaboration

  • Managing testing cycles

  • Quiz

  • Q&A

5. UAT Completion and Reporting

Learning Objectives:

  • Defining success criteria

  • Preparing comprehensive final reports

Content:

  • Criteria for completing UAT

  • Creating reports and summaries

  • The sign-off and handover process

  • Quiz

  • Q&A

6. Tools and Templates

Learning Objectives:

  • Gaining familiarity with standard UAT tools

  • Utilizing templates effectively

Content:

  • An overview of commonly used tools (such as Jira for testing, Excel templates, TestRail, and HP ALM)

  • Template examples for test cases, defect logs, and reports

  • Practical exercise: executing a full UAT cycle using the introduced tools

  • Quiz

  • Q&A

7. UAT Challenges and Best Practices

Learning Objectives:

  • Handling ambiguous requirements

  • Ensuring sufficient test coverage

Content:

  • Addressing common challenges (including communication gaps and test environment issues)

  • Adopting industry best practices

  • Avoiding typical UAT pitfalls

  • Quiz

  • Q&A

8. Review and Final Discussion

Learning Objectives:

  • Revisiting key concepts covered in the course to reinforce learning

Content:

  • Conclusions and course summary

  • Final assessment

  • Q&A

Requirements

Laptop with internet access

It is advantageous for participants to possess a general understanding of the business processes, applications, or systems they interact with.

No programming, software development, or advanced technical knowledge is necessary.

Audience: Business users, Product Managers, Team Leaders, Technical Support teams, Business Analysts, and QA teams working closely with business stakeholders.

 14 Hours

Number of participants


Price per participant

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