Online Configuration Management Training in Italy

Microsoft Endpoint Configuration Manager (MECM) serves as a robust solution for deploying, managing, and securing devices and applications throughout an enterprise.

This instructor-led, live training session (available online or onsite) is designed for intermediate IT professionals seeking to install, configure, and manage Microsoft Endpoint Configuration Manager to support modern enterprise desktop and application management requirements.

Upon completion of this training, participants will be equipped to:

• Install and configure the infrastructure components of Microsoft Endpoint Configuration Manager.
• Deploy operating systems, applications, and updates across various devices.
• Monitor compliance and inventory levels using integrated tools and reporting features.
• Integrate MECM with Intune to facilitate co-management and modern device management practices.

Course Format

• Interactive lectures and discussions.
• Extensive exercises and practical activities.
• Hands-on implementation within a live-lab environment.

Course Customization Options

• To request customized training for this course, please contact us to arrange the details.

Ansible Tower serves as the enterprise-grade framework for overseeing and expanding Ansible automation throughout complex IT landscapes.

This instructor-led, live training (available online or on-site) targets intermediate IT professionals seeking to deploy, configure, and operate Ansible Tower within an enterprise automation strategy.

Upon completion of this training, participants will be equipped to:

• Install and configure Ansible Tower for enterprise deployment.
• Manage users, teams, inventories, and credentials within Tower.
• Initiate and monitor playbooks via job templates and workflows.
• Secure and scale Ansible automation across various teams and departments.

Course Format

• Interactive lectures and discussions.
• Practical application of Ansible Tower in enterprise-scale scenarios.
• Guided exercises centered on the deployment, management, and security of Tower infrastructure.

Customization Options

• For a customized training session tailored to your organization’s automation infrastructure, please contact us to arrange.

Ansible Automation serves as a robust framework designed for IT automation, configuration management, and large-scale deployment.

This instructor-led training, available online or onsite, targets intermediate-level DevOps professionals seeking to design, develop, and sustain advanced Ansible automation content, seamlessly integrating it into broader IT operations.

Upon completion of this training, participants will be equipped to:

• Develop custom Ansible modules and plugins.
• Construct complex playbooks utilizing Jinja2, filters, and conditional logic.
• Integrate Ansible with APIs and version control systems.
• Structure content effectively using Collections and Roles.

Course Format

• Interactive lectures and discussions.
• Practical application of the Ansible Automation Platform within sample enterprise scenarios.
• Guided exercises focusing on the development, integration, and testing of Ansible content.

Course Customization Options

• For customized training tailored to your specific Ansible use cases, please contact us to arrange.

This instructor-led, live training in Italy (online or onsite) is designed for system administrators who wish to learn about Microsoft Endpoint Configuration Manager (MECM) and use it to manage infrastructures.

By the end of this training, participants will be able to:

• Learn about Microsoft Endpoint Configuration Manager and how it works.
• Understand and configure discovery methods.
• Configure MECM client policies.

Puppet is an open-source configuration management solution designed to automate the provisioning, setup, and administration of infrastructure across various servers and environments.

This instructor-led, live training (available online or onsite) targets beginner to intermediate system administrators who want to leverage Puppet to automate system configuration within a Master-Client architecture.

Upon completion of this training, participants will be able to:

• Install and configure Puppet on both master and client systems.
• Write and apply Puppet manifests to oversee configuration.
• Develop and reuse Puppet modules, templates, and classes.
• Implement conditional logic and ordering within Puppet manifests.

Course Format

• Interactive lectures and discussions.
• Extensive exercises and practical sessions.
• Hands-on implementation in a live laboratory environment.

Customization Options

• To request customized training for this course, please contact us to arrange.

Course objectives: Understand the basics of Ansible Learn how to install and configure Ansible Explore the core components of Ansible: Playbooks, Modules, and Inventory Implement automation tasks using Ansible Execute Ansible Playbooks to manage and automate remote servers

Managing Configuration with Ansible provides system administrators with practical techniques for automating Linux and Unix infrastructure. It covers the core principles of Ansible playbooks, roles, inventory management, and variable-driven configurations. The course examines proven methods for YAML syntax, conditional logic, Vault encryption, and rolling update strategies, helping professionals standardize deployment workflows and eliminate configuration drift across complex server environments.

This instructor-led, live training in Italy (online or onsite) is aimed at DevOps engineers, developers, and SysOps administrators who wish to maximize the tools and features made available through the Ansible project for the advancement of organizational IT infrastructures and processes.

Simultaneously, they can utilize the opportunity to carry out complex Ansible implementations for large-scale applications while employing its open-sourced tower for optimized DevOps management and collaboration functions.

By the end of this training, participants will be able to:

• Install and configure Ansible along with other open-source tools and resources.
• Establish a centralized system for DevOps management using Ansible project features.
• Operate automation tools and advanced resources of Ansible to achieve CI/CD approach.
• Execute better SysOps methods using Ansible's collaborative features for management of larger teams.
• Enhance DevOps tasks execution within the organization and optimize existing ones.
• Integrate Ansible with external platforms and leverage other Ansible tools for the organization's advantage.

This instructor-led, live training in Italy (online or onsite) is designed for system operators and administrators who wish to use Foreman and Katello to manage and monitor their servers and infrastructures.

By the end of this training, participants will be able to:

• Set up Foreman to automate provisioning and configuration of systems.
• Install Katello to implement its content management features to create, organize, and manage repositories.
• Track infrastructure changes using Foreman's reporting and monitoring features.

This instructor-led, live training in Italy (online or onsite) is designed for system administrators aiming to manage infrastructures using Microsoft SCCM.

By the end of this training, participants will be able to:

• Utilize the Configuration Manager console for effective infrastructure management.
• Set up public key infrastructures to enhance Microsoft SCCM security.
• Execute advanced application deployment and troubleshooting procedures.

SaltStack (commonly referred to as Salt) is an open-source, Python-based configuration management tool designed to automate the provisioning of both hardware and software within IT environments. It is widely recognized for its effectiveness as an orchestration tool in cloud and operational IT settings.

During this instructor-led live training, available either onsite or remotely, participants will learn how to deploy SaltStack. Through hands-on practice, they will gain experience in setting up, configuring, provisioning, optimizing, and troubleshooting a set of servers within a simulated cloud environment.

Upon completion of this training, participants will be equipped to:

• Install and configure SaltStack
• Automate administrative tasks associated with infrastructure
• Provision and manage new code and application packages
• Develop reusable configuration templates
• Utilize SaltStack to monitor systems
• Formulate strategies to optimize infrastructure efficiency
• Troubleshoot issues related to SaltStack and the surrounding environment

Audience

• System administrators
• DevOps engineers

Course Format

• A blend of lectures, discussions, exercises, and extensive hands-on practice

Notes

• For those interested in a customized training version of this course, please contact us to arrange the details.

Zammad is a contemporary, web-based, open-source helpdesk and customer support platform. It consolidates tickets from email, chat, phone, and social media into a single queue, offering a self-hosted alternative to Zendesk, Freshdesk, and ServiceNow while ensuring customer data remains within your own infrastructure.

This instructor-led live training (available online or onsite) targets intermediate support managers and system administrators looking to adopt Zammad as a self-hosted, data-sovereign ticketing system to replace cloud-based helpdesk platforms.

Upon completing this training, participants will be able to:

• Install Zammad using packages or Docker with PostgreSQL.
• Configure email, chat, and API channels for incoming tickets.
• Design workflows, escalation paths, and SLA timers.
• Establish role-based access controls, groups, and organizations.
• Integrate the system with a knowledge base, reporting tools, and webhooks.

Course Format

• Interactive lectures and discussions.
• Extensive exercises and practical activities.
• Hands-on implementation in a live laboratory environment.

Customization Options

• For tailored training sessions, please contact us to arrange a customized program.