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Course Outline
AI Fundamentals in Human Resources
- An overview of AI capabilities pertinent to HR, including LLMs, automation, and analytics.
- Exploration of typical HR applications and their impact areas.
- Strategies for assessing organizational readiness and defining the scope of AI pilots.
Responsible AI, Data Privacy, and Regulatory Compliance
- Core principles of data privacy and the management of personal data within HR contexts.
- Addressing bias, fairness, and legal aspects in recruitment and performance assessment.
- Establishing governance, approval processes, and documentation standards for HR AI initiatives.
Effective Prompting and Generative Processes for HR
- Developing prompts for role descriptions, candidate evaluation summaries, and offer letters.
- Using templates and prompt structures for HR communications and policy drafting.
- Iterating, validating prompts, and implementing human-in-the-loop verification.
Automation and Process Engineering
- Creating end-to-end workflows that integrate LLMs, spreadsheets, and HRIS systems.
- Automating recurring tasks such as interview coordination, FAQ handling, and onboarding checklists.
- Overview of integration methods using APIs and low-code platforms.
People Analytics and AI-Assisted Decision Making
- Leveraging AI for workforce insights: predicting attrition, analyzing skills gaps, and suggesting learning paths.
- Interpreting model results and presenting insights to stakeholders.
- Defining KPIs and calculating ROI for HR AI projects.
Change Management and Deployment Strategy
- Forming cross-functional teams and developing stakeholder engagement plans.
- Planning pilots, defining rollout stages, and training HR personnel.
- Operational aspects: monitoring, upkeep, and continuous refinement.
Practical Workshop: Developing an AI-Powered HR Solution
- Group exercise: select a challenge, design a solution, and create necessary prompts/workflows.
- Presentations and peer evaluations focusing on ethical and operational feedback.
- Defining next steps and utilizing templates for pilot execution.
Recap and Future Actions
Requirements
- Familiarity with standard HR workflows and industry terminology.
- Proficiency in using spreadsheet software and web-based applications.
- A genuine interest in the ethical and practical application of AI within HR.
Target Audience
- HR Directors and Business Partners.
- Specialists in Talent Acquisition and People Operations.
- HR Analysts and People Analytics Specialists.
14 Hours