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Course Outline

Introduction to AI in Everyday Business

  • What is AI? Dispelling myths versus reality
  • Types of AI: Machine learning, Natural Language Processing (NLP), and computer vision
  • Real-world examples across retail, food service, and fuel stations

Highlights from Case Studies

  • Retail: AI-driven demand forecasting and inventory automation
  • Food Service: Predictive ordering, menu optimization, and smart kiosks
  • Fuel Stations: Personalized promotions and customer analytics

Hands-on Module 1: Basic AI Tools

  • Utilizing ChatGPT or similar tools for customer service and FAQ management
  • Experimenting with a fundamental image classifier or data predictor
  • Leveraging AI to analyze customer feedback and reviews

Hands-on Module 2: AI for Business Scenarios

  • Workshop simulation: Applying AI in a small retail outlet
  • Interactive challenge: Using AI to reduce waste in food service
  • Discussion: Conceptualizing an AI-enhanced fuel station

Roadmap to Getting Started with AI

  • How to begin on a small scale: Free tools and services
  • Identifying internal champions and areas suitable for AI testing
  • Q&A and open discussion

Summary and Next Steps

Requirements

  • Basic familiarity with digital systems or operational tools
  • A strong interest in exploring the practical applications of AI in a business context

Target Audience

  • Managers and staff in the retail sector
  • Professionals working in food service operations
  • Managers and decision-makers in the fuel station industry
 4 Hours

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