Course Outline
Foundations, Social Engineering, and the Workplace Environment
Module 1: Cybersecurity Fundamentals for Staff
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Introduction to threats: Understanding cybersecurity and why every employee plays a critical role.
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Digital hygiene and password management: Developing strong passwords, utilizing password managers, and adhering to the "one password per service" principle.
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Clear desk and clear screen policies: Ensuring physical information security within office spaces.
Module 2: Phishing and Social Engineering – Identifying Threats
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The psychology of attacks: Defining social engineering and understanding why cybercriminals exploit urgency, fear, or authority (CEO Fraud, BEC).
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Anatomy of phishing: Techniques for analyzing message headers, concealed links, and malicious attachments (using authentic case examples).
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Alternative attack vectors: Vishing (voice phishing) and Smishing (SMS phishing).
Module 3: Secure Remote and Mobile Operations
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Network security: Understanding the risks of public Wi-Fi networks (in cafes, transit) and the correct use of a VPN.
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Device protection: Implementing disk encryption, screen locks, and avoiding unverified USB drives.
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Bring Your Own Device (BYOD) policy: Guidelines for using personal smartphones for business and separating data.
Tools, Legal Compliance, and Incident Response
Module 4: Cybersecurity within the Microsoft 365 Ecosystem
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Login and verification: Practical application of Multi-Factor Authentication (MFA/2FA) for secure account access.
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Secure data sharing: Managing file and folder permissions in OneDrive and SharePoint (preventing "anyone with the link" access).
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Communication and collaboration: Secure usage of Microsoft Teams (managing external guests and controlling shared files).
Module 5: Personal Data Protection and GDPR Application
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Information classification: Distinguishing between public, confidential, sensitive, and personal data.
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GDPR in daily workflows: Avoiding common errors that lead to data breaches (e.g., incorrect email recipients, failure to use BCC).
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Data sharing and disposal: Protocols for securely transferring information to third parties and permanently deleting documents.
Module 6: Managing Security Incidents
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Incident recognition: Defining what constitutes a breach (lost devices, ransomware infections, accidental phishing link clicks).
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Reporting workflows: Identifying who to notify and the required timeframe (roles of IT Helpdesk, Security Officer, and Data Protection Officer).
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Core response principles: Isolating devices from the network, maintaining composure, and strictly avoiding unauthorized "fixes" or evidence deletion.
Requirements
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Foundational computer and web browser proficiency.
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Regular engagement with standard office workflows (email, messaging applications, and document management).
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No specialized IT expertise is necessary – all technical concepts are presented through the context of business value and daily operations.
Target Audience
- All administrative and office staff, as well as mid-level management, across all departments.
- This training is particularly recommended for hybrid or fully remote workers.
- Routine users of the Microsoft 365 ecosystem.
Testimonials (3)
Experience sharing, it's teacher's know-how and valuable.
Carey Fan - Logitech
Course - C/C++ Secure Coding
get to understand more about the product and some key differences between RHDS and open source OpenLDAP.
Jackie Xie - Westpac Banking Corporation
Course - 389 Directory Server for Administrators
the knowledge of the trainer was very high - he knew what he was talking about, and knew the answers to our questions
