Course Outline
Foundations, Social Engineering, and the Work Environment
Core Cybersecurity Concepts for Staff
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Understanding threats: Defining cybersecurity and explaining why every employee plays a critical role.
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Digital hygiene and credential management: Crafting strong passwords, utilizing password managers, and adhering to the "one password per service" principle.
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Clear desk and clear screen policies: Ensuring physical information security within office spaces.
Phishing and Social Engineering – Identifying Threats
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The psychology of attacks: Explaining social engineering and why cybercriminals exploit urgency, fear, or authority (e.g., CEO Fraud, BEC).
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Dissecting phishing: Techniques for analyzing message headers, concealed links, and malicious attachments (using authentic examples in exercises).
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Alternative attack vectors: Vishing (voice phishing) and Smishing (SMS phishing).
Secure Remote and Mobile Operations
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Network security: Highlighting the risks of public Wi-Fi networks (in cafes, trains) and demonstrating proper VPN usage.
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Device safeguarding: Implementing disk encryption, screen locks, and avoiding unknown USB drives.
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Bring Your Own Device (BYOD) policy: Guidelines for using personal smartphones for business and ensuring data separation.
Tools, Legislation, and Incident Response
Cybersecurity within the Microsoft 365 Ecosystem
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Authentication and verification: Practical implementation of Multi-Factor Authentication (MFA/2FA) for secure account access.
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Secure data exchange: Managing file and folder permissions in OneDrive and SharePoint (preventing "anyone with the link" access).
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Collaboration and communication: Secure usage of Microsoft Teams, including managing external guest invites and controlling shared files.
Personal Data Protection and GDPR Implementation
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Data classification: Distinguishing between public, confidential, sensitive, and personal data.
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GDPR in daily operations: Identifying common errors that lead to data breaches (e.g., misdirected emails, failure to use BCC).
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Data sharing and disposal: Protocols for securely transferring information to third parties and permanently deleting documents.
Handling Security Incidents
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Identifying incidents: Defining what constitutes a breach (e.g., lost devices, ransomware infections, or clicking phishing links).
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Reporting mechanisms: Identifying the appropriate contacts and response timeframes (roles of IT Helpdesk, Security Plenipotentiary, and Data Protection Officer).
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Best practices for reaction: Disconnecting devices from the network, maintaining composure, and strictly prohibiting DIY repairs or evidence deletion.
Requirements
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Foundational skills in computer usage and web browsing.
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Routine engagement with standard office tools, including email, messaging applications, and document processing.
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No specialized IT background is necessary; all technical concepts are presented through the perspective of business value and daily processes.
Target Audience
- Office and administrative staff, as well as mid-level managers, across all departments.
- Strongly recommended for hybrid or fully remote workers.
- Regular users of the Microsoft 365 ecosystem.
Testimonials (3)
Experience sharing, it's teacher's know-how and valuable.
Carey Fan - Logitech
Course - C/C++ Secure Coding
get to understand more about the product and some key differences between RHDS and open source OpenLDAP.
Jackie Xie - Westpac Banking Corporation
Course - 389 Directory Server for Administrators
the knowledge of the trainer was very high - he knew what he was talking about, and knew the answers to our questions
