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 Duration 14 hours

Course Outline

Exploring Maximo Assignment Manager

  • The purpose and core capabilities of Assignment Manager
  • Role-specific workflows for dispatch and supervision roles
  • Interface navigation and key functional elements

Managing Labor Availability

  • Creating labor records and defining qualifications
  • Monitoring availability status and tracking absences
  • Interpreting labor utilization views

Configuring Crafts, Crews, and Shifts

  • Establishing crafts and defining skill levels
  • Setting up crews and defining crew composition
  • Managing shift calendars and operational work periods

Assigning Work via GS and Scheduler

  • An overview of the Graphical Scheduling and Scheduler tools
  • Process for selecting work orders for assignment
  • Synchronizing data changes across scheduling applications

Executing Daily Planned Schedules

  • Dispatching work orders to assigned technicians
  • Tracking task progress and status transitions
  • Modifying assignments during daily operations

Handling Work Blocking, Reassignments, and Exceptions

  • Identifying and resolving work-related conflicts
  • Reassigning tasks in response to resource changes
  • Managing unexpected disruptions or schedule delays

Real-World Day-in-the-Shop Scenarios

  • Simulating a complete real-world dispatch cycle
  • Optimizing workload distribution across labor and crews
  • Responding to emergent operational priorities

Hands-On Exercises with BART Sample Data

  • Working with imported BART datasets
  • Executing assignment workflows from start to finish
  • Conducting scenario-based troubleshooting

Summary and Next Steps

Requirements

  • A solid grasp of maintenance operations
  • Practical experience with work management processes
  • Knowledge of scheduling principles

Target Audience

  • Foreworkers
  • Supervisors
  • Dispatch personnel

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