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Course Outline

Module 1: ISO 9001 – Decoding the Standard

  • Foundations of Quality Management Principles
  • A comprehensive overview of the ISO 9001 structure and its key clauses
  • Essential terminology and definitions
  • The concept of the process approach and risk-based thinking
  • In-depth examination of the requirements within ISO 9001:2015
  • Practical application of these requirements in real business environments
  • Guidance on documentation and implementation strategies

Module 2: ISO 9001 – Skills for the Internal Auditor

  • Defining the role, scope, and responsibilities of an internal auditor
  • Strategic audit planning and preparation
  • Best practices for facilitating opening and closing meetings
  • Effective interviewing techniques and methods for gathering evidence
  • Classifying nonconformities and preparing clear reports
  • Crafting impactful audit reports
  • Monitoring corrective action implementation
  • Practical audit simulations based on detailed case studies

Module 3: ISO 27001 – Decoding the Standard

  • Core fundamentals of Information Security Management Systems (ISMS)
  • Key concepts and guiding principles within ISO 27001
  • A detailed review of ISO 27001:2022 clauses and Annex A controls
  • Methodologies for risk assessment and treatment
  • Developing the Statement of Applicability (SoA) and meeting documentation needs
  • Addressing implementation challenges and adhering to best practices

Module 4: ISO 27001 – Skills for the Internal Auditor

  • Techniques for auditing information security controls effectively
  • Planning and executing internal audits for an ISMS
  • Gathering evidence in digital and complex IT environments
  • Reporting nonconformities related to information security
  • Managing follow-up activities and driving continual improvement
  • Role-playing audits based on realistic ISMS scenarios

Summary and Recommended Next Steps

Requirements

  • A solid grasp of fundamental business processes
  • Basic familiarity with quality assurance or information security concepts
  • A genuine interest in compliance, auditing practices, or management system frameworks

Target Audience

  • Quality assurance specialists
  • Information security leaders
  • Internal auditors and compliance officers
 21 Hours

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