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Course Outline
Module 1: ISO 9001 – Decoding the Standard
- Foundations of Quality Management Principles
- A comprehensive overview of the ISO 9001 structure and its key clauses
- Essential terminology and definitions
- The concept of the process approach and risk-based thinking
- In-depth examination of the requirements within ISO 9001:2015
- Practical application of these requirements in real business environments
- Guidance on documentation and implementation strategies
Module 2: ISO 9001 – Skills for the Internal Auditor
- Defining the role, scope, and responsibilities of an internal auditor
- Strategic audit planning and preparation
- Best practices for facilitating opening and closing meetings
- Effective interviewing techniques and methods for gathering evidence
- Classifying nonconformities and preparing clear reports
- Crafting impactful audit reports
- Monitoring corrective action implementation
- Practical audit simulations based on detailed case studies
Module 3: ISO 27001 – Decoding the Standard
- Core fundamentals of Information Security Management Systems (ISMS)
- Key concepts and guiding principles within ISO 27001
- A detailed review of ISO 27001:2022 clauses and Annex A controls
- Methodologies for risk assessment and treatment
- Developing the Statement of Applicability (SoA) and meeting documentation needs
- Addressing implementation challenges and adhering to best practices
Module 4: ISO 27001 – Skills for the Internal Auditor
- Techniques for auditing information security controls effectively
- Planning and executing internal audits for an ISMS
- Gathering evidence in digital and complex IT environments
- Reporting nonconformities related to information security
- Managing follow-up activities and driving continual improvement
- Role-playing audits based on realistic ISMS scenarios
Summary and Recommended Next Steps
Requirements
- A solid grasp of fundamental business processes
- Basic familiarity with quality assurance or information security concepts
- A genuine interest in compliance, auditing practices, or management system frameworks
Target Audience
- Quality assurance specialists
- Information security leaders
- Internal auditors and compliance officers
21 Hours