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Course Outline
Conceptual Overview
- The value of Kaizen
- Kaizen and Management
- Kaizen and Total Quality Control (TQC)
- Kaizen and Suggestion Systems
- Kaizen and Competition
- Process-Oriented vs. Results-Oriented Management
East vs. West: A Comparison
- Kaizen and Innovation
- Kaizen and Measurement
From Total Quality Control to Kaizen
- Quality Control – Managing the Quality of People
- Quality Control Methodologies: Japanese vs. Western Comparisons
- Adhering to the PDCA Cycle
- Grassroots-Level Kaizen
Practical Application
- Manager-Led Kaizen
- Implementing Kaizen
- Team-Led Kaizen
- Individual-Led Kaizen
Management Strategies
- Cross-Functional Management
- Policy Deployment
- Quality Deployment
- Total Productive Maintenance
Problem-Solving Methods
- Issues in Management
- Kaizen Activities and Labour Relations
- Labour and Management: Adversaries or Allies?
- Commitments from Senior Management
Transforming Corporate Culture
- Customers: The Ultimate Arbiters of Quality
- Supplier Relationships and Corporate Culture: A Challenge for the West.
Case Analysis
Requirements
None.
7 Hours
Testimonials (2)
Maintenance and improvement
Kunsang chomphel - Tsubaki of Canada Limited
Course - KAIZEN
Improving oneself and company
