Prompt Engineering for Customer Support and Chatbots Training Course

Vertex AI offers sophisticated tools designed for fine-tuning large models and managing prompts, empowering developers and data teams to enhance model accuracy, streamline iteration workflows, and ensure rigorous evaluation through built-in libraries and services.

This instructor-led, live training (available online or onsite) is targeted at intermediate to advanced practitioners looking to improve the performance and reliability of generative AI applications using supervised fine-tuning, prompt versioning, and evaluation services within Vertex AI.

Upon completion of this training, participants will be able to:

• Apply supervised fine-tuning techniques to Gemini models in Vertex AI.
• Implement prompt management workflows, including versioning and testing.
• Leverage evaluation libraries to benchmark and optimize AI performance.
• Deploy and monitor improved models in production environments.

Format of the Course

• Interactive lecture and discussion.
• Hands-on labs featuring Vertex AI fine-tuning and prompt tools.
• Case studies focused on enterprise model optimization.

Course Customization Options

• To request a customized training for this course, please contact us to arrange.

This instructor-led, live training in Italy (online or onsite) is designed for advanced AI engineers, developers, and data analysts who aim to master prompt engineering strategies to maximize the effectiveness of DeepSeek LLM in practical applications.

By the end of this training, participants will be able to:

• Develop advanced prompts to optimize AI responses.
• Control and refine AI-generated text to ensure accuracy and consistency.
• Utilize prompt chaining and context management techniques.
• Mitigate biases and promote ethical AI usage in prompt engineering.

Generative AI is a technology that produces new content such as text, reports, and recommendations based on structured prompts.

This instructor-led, live training (online or onsite) is aimed at beginner-level to intermediate-level corporate professionals who wish to use generative AI and prompt engineering to enhance productivity, communication, and decision-making in their work environment.

By the end of this training, participants will be able to:

• Understand the core concepts of generative AI and prompt engineering.
• Create effective prompts for a variety of business contexts.
• Integrate AI tools into administrative, analytical, and specialized workflows.
• Apply best practices for ethical and responsible AI use in corporate settings.

Format of the Course

• Interactive lecture and discussion.
• Practical exercises and case studies.
• Hands-on experimentation with AI tools.

Course Customization Options

• To request a customized training for this course, please contact us to arrange.

Generative AI refers to technologies capable of creating new content, including text, images, and recommendations, by interpreting prompts and analyzing data.

This instructor-led live training, available online or on-site, is designed for healthcare professionals at beginner to intermediate levels who aim to leverage generative AI and prompt engineering to enhance efficiency, precision, and communication within medical settings.

Upon completing this training, participants will be able to:

• Grasp the core concepts of generative AI and prompt engineering.
• Utilize AI tools to streamline clinical, administrative, and research workflows.
• Ensure the ethical, secure, and compliant application of AI in healthcare.
• Refine prompts to achieve consistent and accurate outcomes.

Course Format

• Interactive lectures and discussions.
• Practical exercises and real-world case studies.
• Hands-on experimentation with AI tools.

Customization Options

• For a customized version of this course, please contact us to arrange your requirements.

Prompt Engineering involves the art and science of crafting and optimizing prompts to elicit precise and desired outputs from large language models.

This instructor-led live training, available both online and onsite, is designed for beginners eager to master foundational prompt design techniques and apply them to everyday tasks.

Upon completion of this training, participants will be equipped to:

• Articulate the significance of prompt engineering and the value it brings.
• Create clear and effective prompts tailored to a range of simple tasks.
• Utilize fundamental prompt patterns and templates to enhance output quality.
• Assess and refine prompts to minimize errors and undesirable responses.

Course Format

• Concise interactive lectures paired with live demonstrations.
• Practical, instructor-guided exercises in prompt creation.
• Collaborative group discussions with rapid feedback mechanisms.

Customization Opportunities

• For tailored training needs, please reach out to us to arrange a customized session.

This instructor-led, live training in Italy (online or onsite) targets developers and researchers at all levels who wish to craft effective prompts to elicit desired responses from ChatGPT.

By the end of this training, participants will be able to:

• Understand the principles of prompt engineering for AI models like ChatGPT.
• Design prompts that effectively guide AI to produce desired outcomes.
• Apply ethical considerations in crafting prompts.
• Anticipate and adapt to the evolving landscape of AI interactions.

This instructor-led, live training in Italy (online or onsite) is designed for intermediate-level finance professionals and fintech developers who aim to utilize AI-powered prompt engineering techniques to improve financial analysis, risk management, and decision-making processes.

Upon completion of this training, participants will be able to:

• Grasp the fundamentals of prompt engineering in financial applications.
• Apply AI models for financial forecasting and market sentiment analysis.
• Automate financial reporting and data extraction using AI prompts.
• Create AI-driven risk assessment models through optimized prompts.
• Ensure compliance and address ethical considerations when implementing AI in finance.

This instructor-led, live training in Italy (online or onsite) targets intermediate-level professionals who aim to leverage prompt engineering and few-shot learning to optimize LLM performance for real-world applications.

Upon completing this training, participants will be capable of:

• Grasping the core principles of prompt engineering and few-shot learning.
• Creating effective prompts tailored for various NLP tasks.
• Applying few-shot techniques to adapt LLMs with minimal data.
• Optimizing LLM performance for practical use cases.

Prompt engineering has evolved into the essential practical skill that transforms generative AI from a mere novelty into a dependable engine for content, image, and video production. This instructor-led course introduces the field from the very beginning, guiding participants through few-shot adaptation techniques and the top creative AI platforms. The curriculum strikes a balance between theoretical concepts and hands-on practice, featuring guided exercises across ChatGPT, Microsoft Copilot, Google Gemini, Claude, DALL-E, Stable Diffusion, MidJourney, Leonardo AI, and various multimodal tools, all without the need for any programming knowledge. By the end of the course, participants will be equipped to produce hyper-realistic text, images, and video assets, seamlessly integrating prompt-driven workflows into their everyday professional activities.

This instructor-led, live training in Italy (online or onsite) is designed for intermediate-level healthcare professionals and AI developers seeking to apply prompt engineering techniques to improve medical workflows, research efficiency, and patient outcomes.

Upon completing this training, participants will be able to:

• Grasp the fundamentals of prompt engineering within the healthcare context.
• Utilize AI prompts for clinical documentation and patient interactions.
• Leverage AI to support medical research and literature reviews.
• Improve drug discovery and clinical decision-making through AI-driven prompts.
• Ensure adherence to regulatory and ethical standards in healthcare AI.

This instructor-led, live training in Italy (online or onsite) is aimed at advanced-level enterprise AI teams, automation specialists, and business analysts who want to refine AI prompts for large-scale business automation and decision-making.

By the end of this training, participants will be able to:

• Understand the role of prompt engineering in enterprise automation.
• Develop advanced prompts to optimize AI-powered decision-making.
• Automate business workflows efficiently using AI-driven strategies.
• Improve the accuracy and reliability of AI-generated insights.
• Ensure compliance, security, and governance in AI-powered operations.

This instructor-led, live training in Italy (online or onsite) is designed for advanced AI professionals seeking to enhance their prompt engineering skills for multimodal AI applications.

Upon completion of this training, participants will be able to:

• Comprehend the core principles of multimodal AI and its practical applications.
• Craft and optimize prompts for generating text, images, audio, and video.
• Leverage APIs for multimodal AI platforms including GPT-4, Gemini, and DeepSeek-Vision.
• Construct AI-driven workflows that integrate diverse content formats.

This instructor-led, live training in Italy (online or onsite) targets intermediate-level marketing and sales professionals who want to harness AI prompt engineering for personalized campaigns, enhanced customer engagement, and automated sales processes.

Upon completion of this training, participants will be able to:

• Grasp the fundamentals of AI-driven prompt engineering in marketing and sales.
• Utilize AI to create high-converting marketing copy and ad creatives.
• Automate customer engagement through AI-generated responses.
• Apply AI for data-driven sales insights and forecasting.
• Integrate AI tools into existing marketing and sales automation workflows.

This guided, live training in Italy (online or in-person) is designed for beginner to intermediate content creators seeking to apply AI to storytelling, scriptwriting, and content automation.

Upon completion of this training, attendees will be capable of:

• Grasping the core concepts of AI-powered storytelling.
• Applying prompt engineering strategies to produce compelling narratives.
• Boosting creative output through AI-supported idea generation.
• Utilizing AI for scripts, articles, and marketing materials.
• Crafting structured prompts to facilitate customized content creation.

Course Customization Options

Format of the Course

By the end of this training, participants will be able to:

Prompt Engineering for Software Development is a practical course designed to teach developers how to craft effective prompts that optimize the usefulness, precision, and safety of AI-generated outputs in the context of software engineering tasks.

This instructor-led, live training (online or onsite) is aimed at intermediate-level developers who wish to integrate prompt engineering techniques into their use of AI coding assistants, code analyzers, and intelligent automation tools.

• Create precise prompts for code generation, review, and optimization tasks.
• Use prompt chaining and refinement to improve AI responses in iterative workflows.
• Generate structured outputs such as test cases, SQL queries, and documentation from minimal input.
• Mitigate hallucination and improve control over LLM behavior in technical environments.

• Interactive lecture and discussion.
• Lots of exercises and practice.
• Hands-on implementation in a live-lab environment.

• To request a customized training for this course, please contact us to arrange.