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Course Outline

Understanding Ourselves and Others

  • Recognizing that inviting others to a meeting imposes our priorities on them
  • Examining the factors that influence our behavior
  • Assessing whether we are aware of how our behavior impacts others and whether it elicits the desired response

The Process for Managing Meetings

  • Evaluating the necessity of a meeting and considering alternative approaches
  • Mastering the process for calling, managing, and preparing for meetings:
    • Developing a meaningful agenda that outlines objectives, topics, and suggested timings
    • Inviting only the necessary participants
    • Conducting the meeting by facilitating relevant contributions, staying on the agenda, and adhering to time limits
    • Producing outputs, such as action points, rather than just detailed minutes
    • Scheduling follow-up meetings if needed

Attending Meetings

  • Determining which meetings are essential to attend
  • Deciding whether or not to participate in specific meetings
  • Identifying valid reasons for declining an invitation
  • Exploring permissible activities during meetings, considering attendee dynamics, subject matter, and timing

Other Personal Efficiency and Time Management Topics

  • Setting and adhering to personal and professional objectives
  • Work Prioritization
    • Identifying tasks that require attention
    • Establishing the order in which to address these tasks
  • Managing time imposed by others: ensuring staff and colleagues support your goals rather than consuming your time
  • Addressing Time Bandits: identifying what steals time and how to mitigate it
    • Emails
    • Telephone calls
    • Unplanned interruptions
    • Displacement activities, such as procrastination
    • Other distractions
  • Effective Delegation
  • Assertiveness: finding compromises and learning to say "no" effectively
 7 Hours

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