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Course Outline

Understanding Ourselves and Others

  • Recognizing that requesting attendance at a meeting essentially imposes our specific priorities on others
  • Exploring the underlying factors that drive our behavior
  • Reflecting on how our conduct impacts others: Are their responses always aligned with our expectations and requirements? If not, what are the reasons?

The Process for Managing Meetings

  • Evaluating the necessity of a meeting, identifying alternatives, and determining if any alternative is more suitable
  • Establishing a structured process for convening, conducting, and preparing meeting outcomes:
    • Developing a purposeful agenda that outlines objectives, topics, and suggested timeframes
    • Selecting the appropriate participants and excluding unnecessary attendees
    • Moderating the session: Ensuring contributions remain relevant (while distinguishing between relevance and irrelevance), adhering to the agenda, and respecting time limits
    • Defining clear outputs, which may not require detailed minutes but must include actionable items
    • Scheduling any necessary follow-up discussions

Attending Meetings

  • Questioning whether attendance at all invited meetings is genuinely required
  • Determining the criteria for deciding whether to participate in a meeting
  • Identifying valid justifications for declining an invitation
  • Understanding permissible actions during a meeting, considering factors such as attendees, discussion topics, and scheduling

Other Personal Efficiency and Time Management Issues

  • Setting and adhering to personal and professional goals
  • Work Prioritisation
    • Determining essential tasks
    • Establishing a priority order for activities
  • Employee-Imposed Time: Analyzing the dynamic between working for staff and colleagues, versus them working for you
  • Time Bandits: Identifying other sources of time theft and implementing strategies to address them
    • Email correspondence
    • Phone calls
    • Unplanned interruptions
    • Displacement activities, such as procrastination
    • Additional factors
  • Effective Delegation
  • Assertiveness: Finding compromises and learning to decline requests effectively
 7 Hours

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