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Duration 21 hours
Course Outline
Module 1: Introduction to SAP S/4HANA and SAP SuccessFactors
- An overview of SAP S/4HANA architecture and its key features
- An examination of SAP SuccessFactors modules and their integration points
- Navigation techniques for SAP GUI and the Fiori Launchpad
- Understanding the system landscape, environments, and standard user roles
Module 2: Technical Issue Resolution
- Analysis of common transactional errors and their root causes
- Interpreting SAP error messages and logs (ST22, SM21, SM13, SM37, SLG1)
- Addressing configuration-related challenges
- Diagnosing performance and system availability issues
- Monitoring and optimising background jobs (SM36, SM37)
Module 3: Support for Key Modules
3.1 Financial Accounting (FI)
- Supporting transactional processes (e.g., FB50, F-28, F110)
- Managing integration with other modules such as MM and SD
- Basics of financial reporting and reconciliation
3.2 Materials Management (MM)
- An overview of procurement and inventory workflows
- Key transaction codes (ME21N, MIGO, MIRO)
- Stock overviews and material movement tracking
- Troubleshooting issues related to purchase orders or goods receipts
Module 4: Master Data Management
- Creating, modifying, and validating master data records
- Managing Business Partner master data for customers and vendors
- Handling Material Master data
- Best practices for ensuring data consistency and preventing transactional errors
- Utilising tools for data monitoring and validation
Module 5: Access and Authorization Management
- An overview of the SAP authorization concept (roles, profiles, authorizations)
- Creating and adjusting user access profiles
- Troubleshooting authorization errors using SU53 and ST01
- Collaborating with the security team to manage role assignments effectively
Module 6: Configuration and Workflow Support
- Understanding the basic workflow architecture within SAP
- Configuring approval flows, particularly within procurement and finance
- Monitoring workflows to identify bottlenecks or errors
- Resolving common workflow-related issues
Summary and Next Steps
Requirements
- Proficiency with basic SAP navigation
- A solid understanding of enterprise business processes
- Practical experience in supporting ERP systems or enterprise applications
Target Audience
- IT support teams
- SAP functional and technical consultants
- System administrators and application support professionals
Testimonials (2)
It was straight to the point and more practical
Lungelo Ndlela - SNG Grant Thornton
Course - SAP S/4 Hana (S/4Hana)
His calm and collected voice even though at points he was frustrated with the system, but kept his cool…