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Course Outline

Introduction to Subject Access Requests (SARs)

  • Definition of a Subject Access Request
  • Legal basis and significance of SARs
  • Overview of key regulations (such as GDPR, CCPA, etc.)

Legal Framework and Compliance Requirements

  • Data subject rights under GDPR and other relevant laws
  • Timeframes and deadlines for responses
  • Penalties associated with non-compliance

Processing a Subject Access Request

  • Validating and verifying the requester's identity
  • Locating and compiling the requested data
  • Ensuring secure data transmission

Handling Third-Party and Sensitive Data

  • Identifying third-party information within SARs
  • Applying redaction and anonymization techniques
  • Balancing data access rights with privacy laws

Exemptions and Limitations

  • Grounds for refusing a SAR
  • Exemptions related to security, confidentiality, and legal privilege
  • Managing excessive or unreasonable SARs

Best Practices for SAR Management

  • Developing an internal SAR policy
  • Creating a streamlined SAR response process
  • Leveraging technology to automate SAR handling

Case Studies and Practical Exercises

  • Reviewing real-world SAR cases
  • Simulating a SAR request and response
  • Group discussion on SAR challenges and solutions

Summary and Next Steps

Requirements

  • Foundational knowledge of data protection and privacy legislation
  • Familiarity with organizational data management policies
  • Experience in managing customer or employee data (recommended)

Audience

  • Data Protection Officers (DPOs)
  • Compliance Officers
  • Legal and HR professionals
  • IT and data management teams
 7 Hours

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