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Course Outline

1. GUIDING PRINCIPLES

Explore the core tenets of user-centered design

Introduction to ISO9241 as a critical standard in the field of usability

Understand the distinctions between usability and user experience

Accurately identify user needs and objectives

2. USER RESEARCH

Identify the appropriate components of use

Develop effective techniques for interviewing target audiences

Distinguish between observation and interpretation

Collect and analyze high-quality user data

Develop robust research techniques and methodologies

3. ILLUSTRATING THE CONTEXT OF USE

Identify the potential users of your product or system

Develop product personas and interpret their specific needs

Explain the Hick’s Law principle regarding the relationship between interface choices and cognitive load

Define and manage the key elements of user stories

4. MEASURING USABILITY

Define usability in terms of effectiveness, efficiency, and satisfaction

Utilize behavioral data to evaluate design concepts

Select design alternatives using a/b testing methods

Explain the significance of iterative design

5. INFORMATION ARCHITECTURE

Transform unstructured information into a coherent experience

Establish an effective flow between users and products or services

Organize, structure, and label content, functions, and features

Differentiate between implementation models, mental models, and conceptual models

6. INTERACTION DESIGN

Describe various user interface design patterns with confidence

Select appropriate interactive controls for user interface design

Clearly define the concept of progressive disclosure

Distinguish between interaction design and information architecture

Highlight the importance of consistency in user interface design

7. VISUAL DESIGN

Design user interfaces that leverage universal principles of visual design

Assess the quality of page layouts

Select appropriate interactive controls for user interface design

Enhance research insights through eye-tracking methodology

8. INTERFACE PROTOTYPING

Select between different prototyping types, such as paper and digital

Describe the distinctions between prototypes and sketches

Explore multiple design solutions before finalizing a specific approach

Practically create paper prototypes

9. USABILITY EVALUATION

Recall Jakob Nielsen’s usability heuristics and other foundational usability principles

Identify the various types of usability evaluation

Document data collected during usability evaluations

Assess system usability by applying established usability heuristics

Requirements

There are no specific prerequisites required for enrollment in this course.

 28 Hours

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