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Course Outline
Introduction to Windows Admin Center
- Exploring the architecture and overview of Windows Admin Center.
- Establishing connections and managing Windows workstations.
- Understanding key roles and capabilities for effective workstation management.
PowerShell Fundamentals for Technicians
- Navigating the PowerShell interface, syntax, and execution policies.
- Leveraging cmdlets and pipelines for basic workstation management.
- Writing and executing simple PowerShell scripts.
Remote Management and Automation
- Managing remote workstations using PowerShell Remoting.
- Executing remote commands via Windows Admin Center.
- Managing sessions, credentials, and addressing security considerations.
Working with WMI and CIM
- Grasping the role of WMI and CIM in system administration.
- Querying system information from remote computers.
- Automating system configurations and updates through WMI/CIM.
Integrating with Intune and Autopilot (User Perspective)
- Overview of Intune and Autopilot for workstation deployment and policy management.
- Verifying device compliance and configuration status.
- Conducting end-user level troubleshooting and generating reports.
Practical Lab: Remote Administration Scenarios
- Running PowerShell scripts to collect system information remotely.
- Automating updates, restarts, and diagnostic procedures.
- Testing connectivity and troubleshooting PowerShell Remoting issues.
Best Practices and Security
- Ensuring secure connections and managing user permissions.
- Identifying common pitfalls and applying troubleshooting tips.
- Optimizing performance for efficient remote management.
Summary and Next Steps
Requirements
- Familiarity with Windows operating systems and workstation environments.
- Experience in daily computer support or IT operations.
- Basic proficiency with command-line interfaces.
Audience
- IT support technicians.
- Helpdesk and field service personnel.
- Technical staff tasked with workstation management.
7 Hours
Testimonials (2)
It was done at our pace, speeding through areas we know, while slowing down and giving more information where we needed.
Kevin Stanley - Chugachmiut
Course - Windows Server 2022 for System Administrators
Interactivity, the trainer was willing to help and explain in areas that were difficult. I felt like the training was really useful for me
