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Course Outline
Introduction to Windows Admin Center
- Architecture overview of Windows Admin Center.
- Techniques for connecting to and managing Windows workstations.
- Roles and capabilities relevant to workstation administration.
PowerShell Essentials for Technicians
- Interface, syntax, and execution policies in PowerShell.
- Utilizing cmdlets and pipelines for foundational workstation tasks.
- Writing and executing basic PowerShell scripts.
Remote Management and Automation
- Managing remote workstations using PowerShell Remoting.
- Running remote commands via Windows Admin Center.
- Handling sessions, credentials, and security best practices.
Working with WMI and CIM
- The role of WMI and CIM in system administration.
- Retrieving system data from remote computers.
- Automating configurations and updates through WMI/CIM.
Integrating with Intune and Autopilot (User Perspective)
- How Intune and Autopilot support deployment and policy management.
- Verifying device compliance and settings.
- Troubleshooting and reporting from an end-user viewpoint.
Practical Lab: Remote Administration Scenarios
- Collecting remote system data using PowerShell scripts.
- Automating updates, restarts, and diagnostic processes.
- Validating connectivity and resolving PowerShell Remoting issues.
Best Practices and Security
- Securing connections and managing user permissions.
- Identifying common errors and troubleshooting strategies.
- Optimizing performance for remote management tasks.
Summary and Next Steps
Requirements
- A solid grasp of Windows operating systems and workstation environments.
- Hands-on experience with daily computer support or IT operations.
- Foundational knowledge of command-line interfaces.
Target Audience
- IT support technicians.
- Helpdesk and field service engineers.
- Technical personnel overseeing workstation management.
7 Hours
Testimonials (2)
It was done at our pace, speeding through areas we know, while slowing down and giving more information where we needed.
Kevin Stanley - Chugachmiut
Course - Windows Server 2022 for System Administrators
Interactivity, the trainer was willing to help and explain in areas that were difficult. I felt like the training was really useful for me