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Course Outline

Introduction to Windows Admin Center

  • Architecture overview of Windows Admin Center.
  • Techniques for connecting to and managing Windows workstations.
  • Roles and capabilities relevant to workstation administration.

PowerShell Essentials for Technicians

  • Interface, syntax, and execution policies in PowerShell.
  • Utilizing cmdlets and pipelines for foundational workstation tasks.
  • Writing and executing basic PowerShell scripts.

Remote Management and Automation

  • Managing remote workstations using PowerShell Remoting.
  • Running remote commands via Windows Admin Center.
  • Handling sessions, credentials, and security best practices.

Working with WMI and CIM

  • The role of WMI and CIM in system administration.
  • Retrieving system data from remote computers.
  • Automating configurations and updates through WMI/CIM.

Integrating with Intune and Autopilot (User Perspective)

  • How Intune and Autopilot support deployment and policy management.
  • Verifying device compliance and settings.
  • Troubleshooting and reporting from an end-user viewpoint.

Practical Lab: Remote Administration Scenarios

  • Collecting remote system data using PowerShell scripts.
  • Automating updates, restarts, and diagnostic processes.
  • Validating connectivity and resolving PowerShell Remoting issues.

Best Practices and Security

  • Securing connections and managing user permissions.
  • Identifying common errors and troubleshooting strategies.
  • Optimizing performance for remote management tasks.

Summary and Next Steps

Requirements

  • A solid grasp of Windows operating systems and workstation environments.
  • Hands-on experience with daily computer support or IT operations.
  • Foundational knowledge of command-line interfaces.

Target Audience

  • IT support technicians.
  • Helpdesk and field service engineers.
  • Technical personnel overseeing workstation management.
 7 Hours

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