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Duration 7 hours
Course Outline
Foundations of Digital Intelligence
- Defining digital intelligence within the public sector context
- Key elements: tools, literacy, data, and ethics
- Digital capability frameworks and maturity models
Public Sector Applications
- Digital intelligence examples in policymaking and service provision
- Case studies spanning health, transportation, education, and finance
- Key success factors and associated challenges
Tools for Data Access and Visualization
- Utilizing dashboards to explore and present data
- Navigating government open data portals
- Common visualization platforms: Power BI, Tableau, and Excel
Transforming Data into Insights
- Converting raw data into actionable decisions
- Indicators, KPIs, and performance reporting
- Identifying bias, gaps, and uncertainty in data
Communicating via Digital Intelligence
- Evidence-based storytelling using data
- Supporting senior leaders and stakeholders
- Ethical considerations in visualizations and digital narratives
Strategizing for Digital Maturity
- Assessing current digital capabilities
- Establishing goals for data literacy and tool adoption
- Internal collaboration and upskilling strategies
Summary and Future Steps
Requirements
- Familiarity with public sector information systems
- Foundational knowledge of digital tools and data management
- Professional experience in roles involving program or policy analysis, reporting, or service delivery
Target Audience
- Policy and program analysts
- Digital transformation teams
- Public sector professionals leveraging data for strategic decision-making
Testimonials (3)
Learning that the QGIS and a tool that can used by other different professionals such land survey
Bame Duncan Koko - Bentel Technologies (Pty) Ltd
Course - QGIS for Geographic Information System
How to use open satellites data for real applications
Tshering Dorji - Druk Holding and Investments
Course - Advanced Geographic Information Systems (GIS)
Hands-on examples allowed us to get an actual feel for how the program works. Good explanations and integration of theoretical concepts and how they relate to practical applications.
