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 Duration 7 hours

Course Outline

Introduction to the EU AI Act

  • Objectives and regulatory scope
  • Essential definitions pertinent to end users
  • Overview of obligations for both organizations and individuals

Navigating Article 4: Prohibited AI Practices

  • The rationale behind the prohibitions in Article 4
  • Specific examples of banned practices in workplace tools
  • Techniques for identifying potential violations during daily use

Your Role and Responsibilities

  • Expected conduct when utilizing AI systems
  • The impact of individual actions on overall organizational compliance
  • Fundamentals of privacy and data handling for end users

Safe Utilization of AI Tools

  • Practical advice for interacting with chatbots, recommendation engines, and automated decision-making tools
  • Recognizing AI limitations and knowing when human intervention is necessary
  • Mitigating and reporting biased or harmful outputs

Incident Reporting and Escalation

  • Defining incidents and suspected prohibited practices
  • A clear workflow for reporting incidents
  • Necessary templates and evidence to collect

Record-Keeping and Basic Evidence Collection

  • Essential records that end users must maintain
  • Methods for completing basic logs and checklists
  • Procedures for transferring records to auditors and compliance teams

Practical Scenarios and Exercises

  • Interactive scenario: detecting a prohibited practice in a simulated system
  • Exercise: drafting an incident report and gathering supporting evidence
  • Group discussion: optimal responses to ambiguous AI outputs

Assessments and Certification

  • Brief knowledge check to verify comprehension
  • Practical task: finalizing a sample incident report
  • Certificate of completion for participants meeting the success criteria

Summary and Next Steps

Requirements

  • A foundational understanding of standard workplace technology.
  • Knowledge of your organization’s IT and data usage policies.
  • A readiness to engage in scenario-based learning activities.

Target Audience

  • End users who regularly interact with AI systems.
  • Operational staff tasked with adhering to AI usage procedures.
  • Non-technical stakeholders who need to identify prohibited AI practices.

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