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Course Outline
Introduction to the EU AI Act
- Purpose and scope of the regulation.
- Key definitions relevant to end users.
- High-level obligations for organizations and individuals.
Understanding Article 4: Prohibited AI Practices
- What Article 4 prohibits and why.
- Concrete examples of prohibited practices in workplace tools.
- How to spot potential violations in everyday use.
Your Role and Responsibilities
- Expected behaviors when using AI systems.
- How individual actions affect organizational compliance.
- Privacy and data-handling basics for end users.
Safe Use of AI Tools
- Practical guidance for interacting with chatbots, recommendation systems, and automated decision tools.
- Limitations of AI: when to seek human intervention.
- Avoiding and reporting biased or harmful outputs.
Incident Reporting and Escalation
- What constitutes an incident or suspected prohibited practice.
- Step-by-step incident reporting workflow.
- Templates and evidence you should collect.
Record-Keeping and Simple Evidence Collection
- What minimal records end users should keep.
- How to complete basic logs and checklists.
- Handing records to auditors and compliance teams.
Practical Scenarios and Exercises
- Interactive scenario: identifying a prohibited practice in a mock system.
- Exercise: filing an incident report and assembling supporting evidence.
- Group discussion: best responses to ambiguous AI outputs.
Assessments and Certification
- Short knowledge check to confirm understanding.
- Practical task: complete a sample incident report.
- Certificate of completion for attendees who meet the pass criteria.
Summary and Next Steps
Requirements
- An understanding of basic workplace technology.
- Familiarity with your organization’s IT and data use policies.
- Willingness to participate in scenario-based exercises.
Audience
- End users who interact with AI systems.
- Operational staff responsible for following AI use procedures.
- Non-technical stakeholders who need to recognize prohibited AI practices.
7 Hours