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Course Outline

The Concept of Data-Informed Decision-Making

  • Core definitions and distinctions: data-informed versus data-driven
  • Illustrative examples of data-informed choices in public administration
  • Typical sources of evidence in government settings

Accessing and Evaluating Data

  • Pinpointing relevant metrics, indicators, and reports
  • Assessing data reliability and completeness
  • Comprehending data provenance and inherent limitations

Posing Effective Questions

  • Defining decision frames and identifying information requirements
  • Determining the right questions for data teams, analysts, or dashboard tools
  • Clarifying objectives before analyzing data

Interpreting Data Insights

  • Analyzing tables, visualizations, and dashboards
  • Differentiating between correlation and causation
  • Identifying gaps, anomalies, and potential biases

Applying Data to Practical Decisions

  • Utilizing evidence to support or adjust policy recommendations
  • Considering tradeoffs and risks when data is incomplete
  • Documenting the rationale in memos, briefs, or presentations

Communicating and Defending Decisions

  • Presenting data narratives to non-technical stakeholders
  • Incorporating transparency into recommendations
  • Addressing challenges or scrutiny using evidence

Wrap-Up and Future Steps

Requirements

  • Background experience in public policy, program delivery, or service management
  • Familiarity with governmental processes or decision-making workflows
  • Basic proficiency in interpreting charts, reports, or key performance indicators

Target Audience

  • Policy and program analysts
  • Public administrators and managers
  • Government decision-makers and strategic planners
 7 Hours

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