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 Duration 7 hours

Course Outline

1. Introduction and Strategic Alignment (30 min)

  • An overview of Microsoft Teams and its synergy with the Microsoft 365 ecosystem
  • Understanding the architecture of teams, channels, and permission structures
  • Establishing best practices for effective communication and collaboration

2. Optimizing Team Productivity (2h30)

  • Managing files efficiently using SharePoint and OneDrive within the Teams environment
  • Implementing real-time co-authoring and version control mechanisms
  • Strategically creating and utilizing channels and custom tabs
  • Conducting effective meetings: setting agendas, managing recordings, and sharing notes
  • Leveraging built-in applications to streamline workflows (e.g., Planner, Lists, OneNote)

3. Automation and Tool Connectivity (2h)

  • Introduction to workflow automation in Teams using Power Automate
  • Building basic flows for notifications, approval processes, and task automation
  • Seamless integration with Outlook, Excel, Forms, and other Microsoft 365 services
  • Utilizing connectors and bots to automate routine activities and centralize data

4. Advanced Feature Exploration (1h30)

  • Leveraging native apps and extensions (including Approvals, Viva Insights, Whiteboard, Loop, and others)
  • Productivity enhancements: keyboard shortcuts, templates, and personalized settings
  • Practical use cases tailored specifically for sales teams

5. Conclusion and Practical Implementation (30 min)

  • A guided exercise to apply the concepts learned during the session
  • Open Q&A session and sharing of user experiences
  • Summary of best practices and recommendations for ongoing utilization

Course Summary and Recommended Next Steps

Requirements

  • A foundational grasp of office productivity software
  • Prior experience with Microsoft 365 tools such as Outlook or OneDrive
  • Basic familiarity with digital communication and collaboration platforms

Target Audience

  • Professionals and teams integrating Microsoft Teams into their daily workflow
  • Managers and coordinators looking to elevate communication efficiency and optimize processes
  • Individuals aiming to leverage Microsoft Teams alongside Microsoft 365 integration and automation features

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