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 Duration 35 hours

Course Outline

Module 1: Introduction to Microsoft Teams and Its Architecture

  • Essential components and services of Teams
  • Architectural structure and system dependencies
  • Administration and role-based access control

Module 2: Overseeing Teams Collaboration Experiences

  • Establishing and maintaining Teams, channels, and chats
  • Setting up meeting policies and user experiences
  • Managing apps, integrations, and application lifecycle

Module 3: Implementing Teams Phone and Voice Solutions

  • Foundational concepts and architecture of Teams Phone
  • Setting up calling plans and direct routing
  • Administration of devices, dial plans, and emergency calling

Module 4: Governance, Security, and Compliance

  • Teams policies, governance frameworks, and lifecycle management
  • Applying security measures and compliance settings
  • Auditing processes, reporting, and compliance oversight

Module 5: Monitoring and Troubleshooting Teams

  • Tracking service health and usage patterns
  • Diagnosing issues related to meetings, voice, and collaboration
  • Utilizing reporting tools and analytics to optimize performance

Module 6: Advanced Configuration and Integration

  • Connecting Teams with Microsoft 365 and third-party applications
  • Considerations for hybrid deployment scenarios
  • Leveraging automation and PowerShell for administrative tasks

Module 7: Exam Preparation and Readiness for Certification

  • Summary of MS-721 exam objectives
  • Details on exam structure, format, and question styles
  • Review sessions and practice questions
  • Curated study resources, tips, and strategies for success

Conclusion and Recommended Next Steps

Requirements

  • A solid grasp of Microsoft 365 services and administrative tasks
  • Practical experience with the core functionalities of Microsoft Teams
  • Basic knowledge of networking principles and identity concepts

Target Audience

  • Administrators of Microsoft Teams
  • Engineers specializing in collaboration systems
  • IT specialists responsible for Microsoft 365 communications

Number of participants


Price per participant

Open Training Courses require 5+ participants.

Testimonials (2)

i learned alot

Rose-Ann - Heart FM
Course - Microsoft Teams: Practical Collaboration, Productivity, and Automation

The engagement and the practical examples we did as a group to get more understanding of the topic

ISABELLA - Sedibeng TVET College
Course - Microsoft Teams, Outlook, OneDrive, and Lists Integration

Upcoming Courses

MS-721: Manage Teams Collaboration Communications Systems

2026-12-14 09:30
35 hours
Milan
5250 EUR (Online)
6250 EUR (Classroom)

MS-721: Manage Teams Collaboration Communications Systems

2026-12-28 09:30
35 hours
Naples
5250 EUR (Online)
6250 EUR (Classroom)

MS-721: Manage Teams Collaboration Communications Systems

2027-01-11 09:30
35 hours
Turin
5250 EUR (Online)
6250 EUR (Classroom)

MS-721: Manage Teams Collaboration Communications Systems

2027-01-25 09:30
35 hours
Genoa
5250 EUR (Online)
6250 EUR (Classroom)

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Related Categories

MS Teams
MS Teams