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Course Outline
Module 1: Microsoft Teams Overview and Architectural Foundation
- Essential Teams components and associated services
- Underlying Teams architecture and system dependencies
- Role-based access control and administrative responsibilities
Module 2: Overseeing Teams Collaboration Experiences
- Establishment and management of Teams, channels, and chats
- Setup of meeting policies and user experiences
- Management of applications, integrations, and lifecycle stages
Module 3: Teams Phone and Voice Infrastructure
- Foundational concepts and architecture of Teams Phone
- Configuration of calling plans and direct routing setups
- Oversight of devices, dial plans, and emergency calling features
Module 4: Governance, Security, and Compliance Frameworks
- Teams policies, governance strategies, and lifecycle management
- Application of security measures and compliance settings
- Auditing processes, reporting, and compliance monitoring
Module 5: Monitoring and Resolving Teams Issues
- Tracking Teams service health and usage metrics
- Diagnosis of challenges related to meetings, voice, and collaboration
- Utilization of reporting tools and analytics for performance enhancement
Module 6: Advanced Configuration and System Integration
- Integration of Teams with Microsoft 365 and external applications
- Considerations for hybrid deployment scenarios
- Automation techniques and PowerShell for Teams administration
Module 7: Exam Preparation and Certification Readiness
- Summary of MS-721 exam objectives
- Details on exam structure, format, and question types
- Review of practice questions and session analyses
- Access to study resources, tips, and strategic approaches for success
Conclusion and Recommended Next Steps
Requirements
- Solid understanding of Microsoft 365 services and administrative tasks
- Practical experience with core Microsoft Teams functionalities
- Working knowledge of fundamental networking and identity principles
Target Audience
- Microsoft Teams administrators
- Collaboration system engineers
- IT specialists responsible for managing Microsoft 365 communications
35 Hours
Testimonials (2)
i learned alot
Rose-Ann - Heart FM
Course - Microsoft Teams: Practical Collaboration, Productivity, and Automation
The engagement and the practical examples we did as a group to get more understanding of the topic
