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Duration 14 hours
Course Outline
Introduction to OpenUEM
- Review of endpoint management principles and OpenUEM features
- Grasping the concepts of endpoint lifecycle and management strategies
- Setting up the lab and preparing the testing environment
Installing & Configuring OpenUEM
- Setting up OpenUEM server components
- Rolling out agents to Windows, macOS, and Linux systems
- Adjusting network and security configurations
Registering & Organizing Endpoints
- Adding endpoints to the OpenUEM console
- Categorizing and structuring devices for streamlined management
- Establishing administrative roles and permissions
Fundamentals of Device Management
- Distributing software and updates to supervised devices
- Setting up policies and compliance parameters
- Tracking device health and usage activities
Patch Management & Automation
- Planning updates and automated patch distribution
- Verifying and testing software installations
- Best practices for ensuring endpoint security and compliance
Reporting & Troubleshooting
- Creating reports on device status and operational activity
- Diagnosing common endpoint issues
- Setting up monitoring alerts for proactive oversight
Final Lab & Practical Applications
- Practical lab work: registering devices, distributing updates, and tracking endpoints
- Scenario-based tasks to consolidate knowledge
- Evaluation and discussion of lab outcomes
Recap and Future Directions
Requirements
- A solid grasp of basic IT support principles
- Prior experience handling endpoint devices and operating systems
- Basic knowledge of networking and device configuration
Target Audience
- IT support team members
- Technical helpdesk representatives
- Junior system administrators
Testimonials (2)
How trainer deliver knowledge so effectively
Vu Thoai Le - Reply Polska sp. z o. o.
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