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 Duration 20 hours

Course Outline

1. Assessment and Integration Fundamentals

  • Digital Ecosystems and Operational Automation
    • Advantages and structural design of unified systems
    • Integration methodologies: native connections, third-party connectors, and API usage
    • Common utilities: Zapier, Make, API Connector, Power Automate
  • Process Mapping
    • Identifying existing workflows and opportunities for enhancement
    • Setting clear objectives and efficiency indicators
    • Documenting current state ("as is") and designing future state ("to be") workflows
  • Practical Demonstration: Basic Gmail automation linked to Trello (incoming email triggering task creation)

2. Linking Trello with Google Workspace

  • Trello with Google Sheets and Drive
    • Connecting dashboards to tracking spreadsheets
    • Automated reporting and file synchronization
    • Drive integration and version management
  • Trello with Gmail and Calendar
    • Automatic delivery of reminders and alerts
    • Synchronizing deadlines and task assignments
  • Applied Scenario: Collaborative project management in Trello supported by automated dashboards in Google Sheets

3. QuickBooks Integration and Automated Communications

  • QuickBooks with Google Workspace
    • Automated generation of financial reports
    • Budget oversight and reconciliation using Sheets
  • QuickBooks with Trello
    • Associating projects with cost centers and financial tracking
    • Automatic task status updates based on budget consumption
  • Introduction to WhatsApp Business API / Twilio / WATI
    • Core concepts and integration pathways
    • Application examples: task alerts, invoice reminders, and client follow-ups
    • Practical flow: "Trigger in Trello or QuickBooks \u2192 automated WhatsApp message."
  • Comprehensive Scenario: Project update \u2192 accounting entry \u2192 automated client notification via WhatsApp

4. Security, Governance, and Implementation

  • Security and Access Management
    • Secure authentication methods (OAuth, tokens)
    • Role definition, permissions, and data safeguarding
  • Monitoring and Upkeep
    • Observing active integration flows
    • Handling errors and managing alerts
    • Scalability considerations for integrations
  • Documentation and Continuous Enhancement
    • Maintaining an integration registry and adhering to best practices
    • Assessing impact on efficiency KPIs
  • Capstone Project: Designing a unified workflow that combines Trello, QuickBooks, Google Workspace, and automated WhatsApp notifications

Requirements

  • Familiarity with the basic interfaces of Trello, QuickBooks, and Google Workspace
  • Active access credentials to these platforms for practical sessions

Target Audience

  • Operations coordinators and management teams
  • Administrative and financial personnel
  • Project leads and specialists driving innovation or digital transformation initiatives

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