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Course Outline

1. Assessment and Integration Fundamentals

  • Digital Ecosystems and Process Automation
    • Advantages and structural design of integrated systems.
    • Integration methods: native connections, third-party connectors, and APIs.
    • Key tools: Zapier, Make, API Connector, and Power Automate.
  • Internal Process Analysis
    • Mapping current workflows and identifying opportunities for enhancement.
    • Setting clear objectives and defining efficiency metrics.
    • Documenting existing (“as is”) flows and designing future (“to be”) states.
  • Practical Demonstration: Basic Gmail automation → Trello (converting incoming emails into tasks).

2. Connecting Trello with Google Workspace

  • Trello, Google Sheets, and Drive
    • Syncing dashboards with control spreadsheets.
    • Automated reporting and file uploads.
    • Drive integration and version management.
  • Trello, Gmail, and Calendar
    • Automated reminders and notifications.
    • Aligning task deadlines with calendar events.
  • Case Study: Managing collaborative projects in Trello with automated Google Sheets dashboards.

3. QuickBooks Integrations and Automated Communications

  • QuickBooks and Google Workspace
    • Automatic export of financial reports.
    • Budget tracking and reconciliation using Sheets.
  • QuickBooks and Trello
    • Linking projects to cost centers for financial oversight.
    • Updating task statuses based on budget progress.
  • Overview of WhatsApp Business API / Twilio / WATI
    • Core concepts and integration possibilities.
    • Applications: task alerts, billing reminders, and client follow-ups.
    • Practical workflows: “Trigger in Trello or QuickBooks → automated WhatsApp message.”
  • Integrated Case Study: From project initiation → accounting entry → automated client notification via WhatsApp.

4. Security, Governance, and Deployment

  • Security and Access Management
    • Secure authentication methods (OAuth, tokens).
    • Defining roles, permissions, and data safeguards.
  • Monitoring and Maintenance
    • Tracking active automation flows.
    • Handling errors and managing alerts.
    • Ensuring integration scalability.
  • Documentation and Continuous Improvement
    • Maintaining an integration registry and adhering to best practices.
    • Evaluating impact through efficiency KPIs.
  • Capstone Project: Designing a unified workflow that combines Trello, QuickBooks, Google Workspace, and automated WhatsApp notifications.

Requirements

  • Foundational familiarity with Trello, QuickBooks, and Google Workspace.
  • Access to these platforms for completing practical exercises.

Target Audience

  • Operations coordinators and managers.
  • Administrative and financial personnel.
  • Project leads and professionals focused on innovation or digital transformation.
 20 Hours

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