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Course Outline

Introduction

  • Wireshark as a proactive tool, not just a last resort

Foundations of Network Troubleshooting

  • Root cause analysis

Installing Wireshark

Key Features of Wireshark

  • Navigating the user interface

Capturing Traffic in a Test Environment

  • Choosing the appropriate network interface
  • Capturing packets on wired and wireless networks

Analyzing Captured Logs

  • Examining HTTP packets
  • Reviewing TCP stream interactions
  • Saving logs for offline review

Investigating Connection Speed Issues on Specific Websites

  • Applying filters
  • Interpreting statistics

Analysis by Traffic Type

  • Covering DNS, ARP, IPv4, IPv6, ICMP, UDP, TCP, and HTTP/HTTPS
  • Addressing persistent slow connections over extended periods

Evaluating Response Times

  • Configuring delta time columns

Detecting Virus-Infected Machines

  • Reviewing ARP traffic

Identifying Network Traffic Sources

  • Intel ANS probe
  • Malfunctioning or misconfigured software causing network flooding

Isolating Performance Issues

  • Generating statistical charts and graphs
  • Customizing color schemes in Wireshark
  • Filtering specific traffic streams
  • Utilizing the Wireshark Expert System and TCP/IP Resolution Flowchart

Troubleshooting within Secured Network Environments

  • Managing proxies, firewalls, and client interactions

Optimizing Wireshark Configuration

  • Performing non-intrusive analysis

Troubleshooting Techniques

Summary and Conclusions

Requirements

  • A solid grasp of TCP/IP networking principles
 21 Hours

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