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Course Outline
Introduction to Management
Cultivating Leadership Skills in Modern Management
Leading a Work Team
- Understanding various management styles
- Selecting the most effective management style aligned with team development phases
- Developing a comprehensive self-image as a manager and analyzing one's own leadership style
- Evaluating personal strengths and weaknesses as a team leader to identify areas for potential growth
- Characteristics of highly effective teams
- Coordinating activities to achieve set goals
Communication in Organizations
- Fundamentals of verbal and non-verbal communication
- Individual communication styles
- Identifying and overcoming communication barriers
- Effective questioning techniques
- The art of active listening
- Delivering constructive criticism
- Providing meaningful feedback
- Handling difficult situations during conversations
- Understanding communication networks
- Models of information flow and strategies for optimization
Selected Techniques for Conflict Resolution within Employee Teams
- Nature and types of conflict
- Primary sources of conflict
- Behavioral styles for managing conflict and appropriate conduct during disputes
- Constructive and developmental use of conflicts in team work
- Strategies employed in conflict situations
- Conflict management principles
- Key methods for resolving conflicts
- Managing emotions during conflict
- Barriers to communication and conflict resolution, including verbal and non-verbal aspects
Motivating the Team Through Management
- Understanding the concept of being motivated
- Identifying what motivates individuals within an organization
- Different types of motivation
- Principles of economic incentives
- Principles of motivating through intangible resources
- Psychological principles of motivation
- Feedback mechanisms and evaluation processes
- The importance of language in motivation
Developing the Ability to Manage Time Effectively
- Using the time management matrix
- Controlling one's own time and identifying 'time thieves'
- Time planning techniques
- Delegation of authority and tasks
Coaching
- Understanding coaching and its practical application
- Individual participant engagement
- Providing in-depth feedback
Training Summary
Requirements
The course is designed for a general audience and does not require any specialized prior knowledge.
14 Hours
Testimonials (2)
The person, the sound of voice, examples and the way of training and presenting
Koenig - LKQ Polska Sp. z o. o.
Course - Team Building and Management
all topics from list were addressed but trainer adapt it to the question from the group