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Course Outline

Introduction to Management

Cultivating Leadership Skills in Modern Management

Leading a Work Team

  • Understanding various management styles
  • Selecting the most effective management style aligned with team development phases
  • Developing a comprehensive self-image as a manager and analyzing one's own leadership style
  • Evaluating personal strengths and weaknesses as a team leader to identify areas for potential growth
  • Characteristics of highly effective teams
  • Coordinating activities to achieve set goals

Communication in Organizations

  • Fundamentals of verbal and non-verbal communication
  • Individual communication styles
  • Identifying and overcoming communication barriers
  • Effective questioning techniques
  • The art of active listening
  • Delivering constructive criticism
  • Providing meaningful feedback
  • Handling difficult situations during conversations
  • Understanding communication networks
  • Models of information flow and strategies for optimization

Selected Techniques for Conflict Resolution within Employee Teams

  • Nature and types of conflict
  • Primary sources of conflict
  • Behavioral styles for managing conflict and appropriate conduct during disputes
  • Constructive and developmental use of conflicts in team work
  • Strategies employed in conflict situations
  • Conflict management principles
  • Key methods for resolving conflicts
  • Managing emotions during conflict
  • Barriers to communication and conflict resolution, including verbal and non-verbal aspects

Motivating the Team Through Management

  • Understanding the concept of being motivated
  • Identifying what motivates individuals within an organization
  • Different types of motivation
  • Principles of economic incentives
  • Principles of motivating through intangible resources
  • Psychological principles of motivation
  • Feedback mechanisms and evaluation processes
  • The importance of language in motivation

Developing the Ability to Manage Time Effectively

  • Using the time management matrix
  • Controlling one's own time and identifying 'time thieves'
  • Time planning techniques
  • Delegation of authority and tasks

Coaching

  • Understanding coaching and its practical application
  • Individual participant engagement
  • Providing in-depth feedback

Training Summary

Requirements

The course is designed for a general audience and does not require any specialized prior knowledge.

 14 Hours

Number of participants


Price per participant

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