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Duration 7 hours
Course Outline
Foundations of Artificial Intelligence
- Distinguishing what AI is versus what it is not
- Core concepts: automation, machine learning, and natural language processing
- Real-world examples of AI tools integrated into business routines
AI Applications in the Modern Workplace
- Advantages of AI in administrative and analytical functions
- Overview of leading productivity tools (ChatGPT, Copilot, Bard, among others)
- Case studies from finance, logistics, and management support sectors
Practical ChatGPT Usage
- Drafting professional correspondence and formal reports
- Condensing complex information and generating accurate meeting notes
- Utilizing prompts for brainstorming and creative idea generation
Leveraging Microsoft Copilot for Efficiency
- Seamlessly integrating Copilot with Microsoft 365 components (Word, Excel, Outlook)
- Automating document generation and complex data analysis
- Enhancing meetings and presentations with collaborative AI support
Automation Strategies and Prompt Engineering
- Crafting precise prompts to elicit accurate and relevant AI responses
- Developing automation workflows using plain-language instructions
- Practical examples for streamlining repetitive administrative duties
Ethical AI Practices and Data Stewardship
- Recognizing AI limitations to prevent excessive dependency
- Safeguarding sensitive information and maintaining privacy standards
- Aligning AI usage with ethical norms and corporate policies
Guided Practice Sessions
- Simulated work tasks utilizing ChatGPT and Copilot
- Group activities focused on identifying automation potential
- Developing a strategic plan for responsible AI integration
Key Takeaways and Future Roadmap
Requirements
- Fundamental knowledge of standard office suites and digital web tools
- Regular experience with digital communication in a professional environment
- A desire to leverage technology for enhanced operational efficiency
Target Audience
- Business professionals in non-technical roles, including finance, logistics, administration, and trading
- Supervisors and team leaders
- Individuals aiming to utilize AI tools with both safety and efficiency
Testimonials (2)
correct way of prompting and including guardrails in instructions.
YEO SHI MIN - ST Engineering Aerospace Ltd
Course - ChatGPT and Microsoft 365 Copilot for Advanced Productivity
Understand AI function n tools to make our job easier. Need to improved AI Chubb such as make analysis n creating presentation