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 Duration 7 hours

Course Outline

Foundations of Artificial Intelligence

  • Distinguishing what AI is versus what it is not
  • Core concepts: automation, machine learning, and natural language processing
  • Real-world examples of AI tools integrated into business routines

AI Applications in the Modern Workplace

  • Advantages of AI in administrative and analytical functions
  • Overview of leading productivity tools (ChatGPT, Copilot, Bard, among others)
  • Case studies from finance, logistics, and management support sectors

Practical ChatGPT Usage

  • Drafting professional correspondence and formal reports
  • Condensing complex information and generating accurate meeting notes
  • Utilizing prompts for brainstorming and creative idea generation

Leveraging Microsoft Copilot for Efficiency

  • Seamlessly integrating Copilot with Microsoft 365 components (Word, Excel, Outlook)
  • Automating document generation and complex data analysis
  • Enhancing meetings and presentations with collaborative AI support

Automation Strategies and Prompt Engineering

  • Crafting precise prompts to elicit accurate and relevant AI responses
  • Developing automation workflows using plain-language instructions
  • Practical examples for streamlining repetitive administrative duties

Ethical AI Practices and Data Stewardship

  • Recognizing AI limitations to prevent excessive dependency
  • Safeguarding sensitive information and maintaining privacy standards
  • Aligning AI usage with ethical norms and corporate policies

Guided Practice Sessions

  • Simulated work tasks utilizing ChatGPT and Copilot
  • Group activities focused on identifying automation potential
  • Developing a strategic plan for responsible AI integration

Key Takeaways and Future Roadmap

Requirements

  • Fundamental knowledge of standard office suites and digital web tools
  • Regular experience with digital communication in a professional environment
  • A desire to leverage technology for enhanced operational efficiency

Target Audience

  • Business professionals in non-technical roles, including finance, logistics, administration, and trading
  • Supervisors and team leaders
  • Individuals aiming to utilize AI tools with both safety and efficiency

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