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Duration 15 hours
Course Outline
AI Fundamentals for Workplace Efficiency
- Understanding Generative AI
- Overview of the evolution of language models
- Deep dive into Large Language Models (LLMs)
- Exploring the strengths and constraints of tools like ChatGPT
- Getting Started with ChatGPT
- Setting up accounts and navigating the interface
- Core concepts: temperature, context, and defining AI personas
- Practical Exercise: Creating an initial draft using ChatGPT
Mastering Prompt Engineering
- Structure of High-Impact Prompts
- Essential elements: task definition, context, role assignment, format, and tone
- Techniques for iterative 'ask and refine' prompting
- Advanced Prompting Strategies
- Chain-of-Thought: Guiding the AI to reason logically
- Few-Shot Prompting: Using examples to sharpen results
- Iterative refinement: The pathway to precise and accurate outputs
- Practical Exercise: Refining a prompt to generate a management report
Streamlining Writing and Summarization
- Automating Email Communication
- Generating polished professional email drafts
- Automating standard and personalized responses
- Document Synthesis and Analysis
- Condensing meeting minutes, articles, and lengthy reports
- Isolating critical points and action items from dense text
- Practical Exercise: Summarizing a document and drafting an email response with ChatGPT
Excel with Microsoft 365 Copilot
- Copilot in Excel Overview
- Navigating the interface and understanding its potential
- Crafting effective prompts for data interrogation
- Data Insight and Visualization
- Tasking Copilot with large-scale dataset analysis
- Auto-generating charts, pivot tables, and visual representations
- Predictive Analytics and Reporting
- Generating forecasts from historical trends
- Drafting comprehensive reports from spreadsheet data
- Practical Exercise: Analyzing sales data, producing forecasts, and creating visuals using Copilot
Copilot in PowerPoint and Outlook
- PowerPoint with Copilot
- Building presentation frameworks from Word documents or text notes
- Enhancing slides with design suggestions, imagery, and content restructuring
- Practical Exercise: Building a full project presentation with Copilot
- Outlook with Copilot
- Composing and simplifying professional correspondence
- Inbox management: Summarizing long threads and prioritizing critical messages
- Practical Exercise: Using Copilot to digest an email chain and draft a concise reply
Integration and Enterprise Workflows
- AI Agents in Corporate Settings
- Connecting Copilot with SharePoint and Microsoft Fabric
- Automating repetitive tasks and core business processes
- Data Stewardship and Security
- Ethical implications and privacy protocols for AI usage
- Best practices for managing sensitive information
- Practical Exercise: Constructing a basic team automation workflow in SharePoint using Copilot
- Wrap-up and Q&A: Exploring the future of AI in the workplace and ongoing learning resources
Requirements
- Proficiency in core Microsoft 365 applications
- Familiarity with standard productivity and office management tasks
- No prior background in AI tools is necessary
Target Audience
- Office professionals and productivity-focused specialists
- Project managers and operational coordinators
- Teams looking to integrate AI into their daily operations
Testimonials (1)
correct way of prompting and including guardrails in instructions.
