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Course Outline

Foundations of AI-Enhanced Productivity

  • The Basics of Generative AI
    • A concise overview of the evolution and history of language models
    • Gaining a fundamental understanding of Large Language Models (LLMs)
    • Recognizing the strengths and inherent limitations of tools such as ChatGPT
  • Getting Started with ChatGPT
    • Setting up your account and navigating the user interface
    • Grasping essential concepts including temperature, context, and persona definition
  • Hands-On Activity: Generating your initial draft using ChatGPT

Mastery of Prompt Engineering

  • Constructing High-Impact Prompts
    • Key structural elements: defining task, context, role, format, and tone
    • Techniques for iterative "ask and refine" prompting
  • Sophisticated Prompting Strategies
    • Chain-of-Thought prompting: guiding the AI through step-by-step reasoning
    • Few-Shot Prompting: utilizing examples to sharpen output precision
    • The importance of iteration and refinement in achieving accurate results
  • Hands-On Activity: Refining a prompt repeatedly to produce a precise management report

Streamlining Writing and Summarization

  • Automating Email Correspondence
    • Drafting professional emails efficiently
    • Automating standard responses and personalized replies
  • Condensing and Analyzing Documents
    • Summarizing lengthy content, including meeting minutes and articles
    • Identifying critical insights and actionable items from complex texts
  • Hands-On Activity: Using ChatGPT to condense a document and compose a corresponding email reply

Leveraging Microsoft 365 Copilot in Excel

  • Intro to Copilot within Excel
    • Exploring the interface and understanding its analytical capabilities
    • Creating precise prompts for effective data interpretation
  • Data Interpretation and Visualization
    • Directing Copilot to process and analyze extensive datasets
    • Automating the creation of charts, pivot tables, and visual aids
  • Prediction and Reporting
    • Generating forecasts utilizing historical data trends
    • Drafting comprehensive reports based on spreadsheet data
  • Hands-On Activity: Analyzing sales data with Copilot to create forecasts and visual charts

Utilizing Microsoft 365 Copilot in PowerPoint and Outlook

  • Copilot Features in PowerPoint
    • Building presentation outlines from existing Word documents or text notes
    • Enhancing slide quality with design tips, image suggestions, and content restructuring
    • Hands-On Activity: Constructing a full project presentation using Copilot
  • Copilot Features in Outlook
    • Composing and editing professional emails for clarity and impact
    • Optimizing inbox management by summarizing long threads and prioritizing key messages
    • Hands-On Activity: Summarizing an email chain and drafting a concise response with Copilot

Enterprise Integration and Advanced Processes

  • Implementing AI Agent Workflows in Business
    • Connecting Copilot with SharePoint and Microsoft Fabric
    • Automating recurring tasks and optimizing business procedures
  • Data Governance and Security
    • Addressing ethical implications and privacy concerns when using AI
    • Adopting best practices for the secure handling of confidential information
  • Hands-On Activity: Developing a basic team workflow automation using Copilot in SharePoint
  • Conclusion and Q&A: Exploring the future of AI in the workplace and identifying resources for ongoing learning

Requirements

  • Proficiency in using core Microsoft 365 applications
  • Practical experience with standard productivity and office management duties
  • No previous exposure to AI tools is necessary

Target Audience

  • Office professionals and specialists focused on productivity
  • Project managers and operational coordinators
  • Teams looking to integrate AI capabilities into their daily operations
 15 Hours

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