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Duration 7 hours
Course Outline
Introduction to Copilot in the Public Sector
- Overview of Microsoft 365 Copilot and its operational mechanics.
- Applicable AI use cases within Microsoft applications for the public sector.
- Clarifying Copilot’s data sources and security parameters.
Document Management in Word
- Creating policy memos, letters, and reports.
- Refining, summarizing, and enhancing clarity in written content.
- Developing structured content from bullet points or tabular data.
Email and Calendar Management in Outlook
- Accelerating email composition and responses with Copilot.
- Facilitating meeting scheduling and drafting follow-up notes.
- Condensing lengthy email threads and identifying key points.
Data Analysis and Reporting in Excel
- Translating complex spreadsheets into plain language.
- Producing charts, summaries, and visual representations of data.
- Utilizing Copilot to identify trends or address specific queries.
Copilot in Meetings and Presentations
- Generating meeting recaps and action items in Teams.
- Drafting PowerPoint presentations from concise notes.
- Transforming transcripts into briefs or formal reports.
Prompting Techniques and Custom Scenarios
- Crafting effective prompts to ensure consistent outcomes.
- Tailoring prompts to align with departmental tone and requirements.
- Utilizing reusable prompt templates for recurring tasks.
Responsible Implementation in Government Settings
- Addressing confidentiality, oversight, and appropriate usage.
- Ensuring alignment with internal policies and IT governance standards.
- Fostering trust through ethical AI practices in public service.
Recap and Future Steps
Requirements
- Proficiency with core Microsoft 365 applications (such as Word, Outlook, and Excel).
- Understanding of typical public sector responsibilities, including reporting, communication, and documentation.
- No previous experience with AI tools or Copilot is necessary.
Target Audience
- Government personnel utilizing Microsoft Office in their daily operations.
- Administrative teams responsible for communication, documentation, and reporting.
- Policy and program staff looking to boost productivity through AI support.
Testimonials (2)
Everything is possible :-)
Sandra Bardewyck - Media Carrier Solutions GmbH
Course - Microsoft 365 Copilot: AI Productivity Across Word, Excel, PowerPoint, Outlook, and Teams
i already have some reports that i know, i will use some of the prompts that looked at today
