Impacted Function Point (IFP) Training Course

In this instructor-led, live training in Italy, participants will learn how to enhance an automated test suite using advanced techniques to drive Selenium.

By the end of this training, participants will be able to:

• Resolve complex web application test automation issues with Selenium.
• Apply regular expressions and pattern-based verification techniques.
• Handle exceptions that halt test execution.
• Programmatically search for web objects.
• Dynamically capture data from web controls.
• Create a data-driven testing framework.
• Distribute testing with Selenium Grid.

This instructor-led, live training in Italy (online or onsite) is aimed at beginner-level to intermediate-level participants who wish to solve everyday workplace challenges through gamification techniques.

By the end of this training, participants will be able to:

• Understand the principles of Design Thinking and its application to problem-solving.
• Incorporate gamification techniques to foster engagement and innovation.
• Develop creative and practical solutions to common workplace issues.
• Collaborate effectively across teams to implement problem-solving strategies.
• Apply iterative approaches to refine solutions through feedback and experimentation.

Design Thinking is a human-centric approach to problem-solving that leverages empathy, definition, ideation, prototyping, and testing. This course places significant emphasis on the Empathize phase, focusing on linking identified pain points to the genuine needs of internal stakeholders, and utilizing dynamic, collaborative activities to convert insights into actionable results.

This instructor-led, live training (available online or onsite) is designed for beginner to intermediate-level teams and leaders who aim to enhance their empathy skills, strengthen relationships with internal stakeholders, and transform pain points into meaningful improvement opportunities.

Upon completion of this training, participants will be able to:

• Utilize empathy-driven techniques to uncover and validate stakeholder needs.
• Convert mapped pain points into clear, actionable requirements.
• Engage in dynamic role plays and simulations to practice stakeholder-centric conversations.
• Collaboratively redefine problem statements from the stakeholder’s perspective.

Course Format

• Interactive lectures and guided discussions.
• Dynamic, hands-on role plays and empathy exercises.
• Group workshops focused on collaborative problem reframing.

Customization Options

• To request a customized version tailored to a specific internal process (e.g., procurement or equipment provisioning), please contact us to arrange.

Design Thinking is a human-centered approach to problem-solving that leverages empathy, definition, ideation, prototyping, and testing. By concentrating on the initial two phases—Empathize and Define—teams can deepen their understanding of internal stakeholders and accurately pinpoint the issues requiring resolution.

This instructor-led live training, available online or on-site, targets beginner to intermediate teams and leaders who aim to strengthen their rapport with internal stakeholders, minimize resistance to change, and enhance operational efficiency through practical, collaborative techniques.

Upon completing this training, participants will be able to:

• Utilize active listening and interviewing methods to gather valuable insights about internal stakeholders.
• Develop empathy maps to articulate user needs and identify pain points.
• Distinguish between actual root causes and perceived issues using tools such as the '5 Whys' and problem trees.
• Formulate clear, actionable Problem of View (POV) statements to direct solution development.

Course Format

• Interactive lectures and discussions.
• Practical, hands-on exercises and role-playing scenarios.
• Collaborative group workshops and plenary feedback sessions.

Customization Options

• To request a customized version tailored to a specific internal process (e.g., procurement or equipment provisioning), please contact us to arrange.

In this instructor-led, live workshop training in Italy (online or onsite), participants will learn how to apply the five stages of Design Thinking to better understand the problems experienced by end-users of a product or service, then develop the best approach for resolving them.

By the end of this training, participants will be able to:

• Use creative strategies to match customers' needs with technologically feasible solutions.
• Formulate a strategy to increase customer value and enhance product and service offerings.

This instructor-led, live training in Italy (online or onsite) targets beginner to intermediate-level professionals aiming to understand and apply Design Thinking methodologies to drive innovation and enhance business solutions.

By the end of this training, participants will be able to:

• Understand the core principles of Design Thinking and its role in innovation.
• Apply the five phases of Design Thinking to problem-solving.
• Utilize ideation techniques and tools to foster creativity.
• Implement Design Thinking strategies to improve processes and enhance efficiency.

This instructor-led, live training in Italy (online or onsite) is designed for beginner-level leaders and HR professionals who wish to learn and apply Design Thinking methodologies to foster innovation, enhance problem-solving capabilities, and engage teams effectively.

By the end of this training, participants will be able to:

• Equip participants with tools and methodologies to foster innovation and team engagement.
• Develop skills in empathy mapping, ideation, and prototyping for solving complex challenges.
• Apply Design Thinking principles to leadership and HR scenarios.
• Promote a culture of innovation within tech teams.

Overview:

The Design Thinking (DT) process comprises five distinct stages: empathize, define the problem, ideate, prototype, and test.

In our increasingly complex world, we encounter challenges that often require specialized approaches. Design Thinking provides the framework to address these complexities. Mastering DT enables professionals to handle difficult problems effectively, communicate with greater clarity, persuade more efficiently, improve business outcomes, and enhance both organizational and individual performance.

• How DT works: Learning from people and the problem context, identifying patterns, designing models (accounting for model drift), testing the model, evaluating the model, and re-engineering as needed.
• The relationship between DT, innovation, and entrepreneurship.
• DT methods and tools: persona development, stakeholder mapping, customer journey mapping, service blueprints, and business model innovation.
• Application of DT: Cultivating a design mindset, driving disruptive innovation, applying iterative approaches and agile estimation techniques, fostering critical thinking, problem-solving, teamwork, leadership readiness, communication skills, technological savvy, forward-thinking, intercultural and ethical competency, emotional intelligence, self-awareness, negotiation skills, and conflict resolution.

Objectives:

• To understand the fundamentals and nuances of DT.
• To explore key concepts, factors, theories, types, and models within DT.
• To experiment with, experience, and practice DT.

Delivery:

This is a one-day (4-hour) training course consisting of:

• Lectures (40% - presentation of theories, concepts, models, and interactions),
• Group exercises (30% - group dynamics, games, group discussion, and mock-conflict resolution exercises),
• Individual activities (15% - writing, designing, and peer discussion)
• And others (15% - videos, reading).

Note: Due to the nature of this course, there is a minimum group size of 3.

This instructor-led, live training in Italy (online or onsite) is designed for software testers who want to use Postman for API testing.

Upon completion of this training, participants will be able to:

• Conduct tests using automated requests and workflows.
• Define, develop, test, and monitor an API utilizing a version control system.
• Generate dynamic data within a request.
• Document and organize tests in collections to facilitate team review.

This instructor-led live training in Italy (online or onsite) is aimed at developers and testers who wish to perform test automation using C# and Selenium.

By the end of this training, participants will be able to:

• Install and configure Selenium WebDriver.
• Write tests using Selenium, C#, and NUnit with Visual Studio IDE.
• Run C# Selenium test automation.

This instructor-led, live training in Italy (online or onsite) provides an introduction to automated testing using Selenium WebDriver and C# within Visual Studio. If you lack C# programming experience or would like to refresh your knowledge, we recommend enrolling in the course: C# for Automation Test Engineers.

This course offers comprehensive training on managing testing projects utilizing the Selenium test suite and implementing continuous testing through Jenkins.

Target Audience:

• Software test engineers
• Software developers engaged in agile development processes
• Release managers
• QA engineers

Upon completing the Selenium training, participants will be capable of:

• Effectively applying the Selenium test suite in real-world projects
• Conducting cross-browser testing with Selenium
• Distributing tests via Selenium Grid
• Executing regression tests with Selenium in Jenkins
• Preparing test reports and generating periodic reports using Jenkins

Selenium is an open-source framework designed for automating web application testing across various browsers. With the release of Selenium 4, users gain access to enhanced WebDriver APIs, native relative locators, and improved grid support. Python complements these capabilities with its simplicity and robust integration with testing frameworks such as Pytest, making it an excellent choice for building scalable and maintainable test automation suites.

This instructor-led live training, available either online or onsite, targets beginner to intermediate testers and developers who aim to leverage Selenium with Python to automate web application testing in real-world scenarios.

Upon completion of this training, participants will be able to:

• Install and configure Selenium with Python within a testing environment.
• Create robust test automation scripts using Selenium WebDriver and Pytest.
• Apply the Page Object Model (POM) to design maintainable test frameworks.
• Execute tests across multiple browsers using Selenium Grid.
• Integrate automated tests into CI/CD pipelines.
• Troubleshoot common issues and apply best practices to ensure automation stability.

Course Format

• Interactive lectures and discussions.
• Extensive exercises and practical practice.
• Hands-on implementation in a live-lab environment.

Course Customization Options

• To request a customized training for this course, please contact us to arrange.

This course offers comprehensive training for managing testing projects, providing practical experience with web applications, functional test automation, and cross-browser testing using the Selenium test suite.

The target audience includes software test engineers and manual testers.

Upon completion of the training, participants will be equipped to effectively utilize Selenium WebDriver in real-world projects.

In this instructor-led live training in Italy, participants will learn how to utilize TestComplete's features, including its test object model, checkpoints, name mapping, and user interface, to conduct automated testing on desktop, web, and mobile applications.

By the end of this training, participants will be able to:

• Create, record, and run functional tests.
• Create a scalable and maintainable test framework.
• Create checkpoints, adjust tests for multiple devices and analyze test results.
• Use TestComplete's script extensions.