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 Duration 7 hours

Course Outline

Grasping Artificial Intelligence

  • Defining AI: Key terms and real-world illustrations
  • Categories of AI: Ranging from basic automation to machine learning
  • The influence of AI on business operations

AI and Business Process Automation

  • The role of AI in supporting digital transformation
  • AI applications in accounting, HR, procurement, and customer service
  • Navigating process automation and intelligent workflows

Discovering AI Tools for Administrative Duties

  • An overview of prevalent AI-based solutions (chatbots, document automation, predictive analytics)
  • Leveraging AI assistants for scheduling, reporting, and communication
  • Live demonstrations of accessible AI utilities

AI in Data Management and Decision-Making

  • AI and data: How intelligent systems process information
  • Enhancing decision-making through AI-derived insights
  • Understanding data privacy and ethical AI utilization

Integrating AI into ERP and Automation Systems

  • How AI augments ERP capabilities
  • Examples of AI integration in procurement, finance, and HR modules
  • Getting ready for AI-led digital transformation

Practical Application

  • Employing AI-powered office tools for routine tasks
  • Automating simple workflows using available platforms
  • Group activities: Identifying automation prospects in the workplace

Best Practices and the Future of AI in Business

  • Cultivating a mindset for digital innovation
  • Ethical considerations and responsible AI deployment
  • Adapting to AI-driven changes in the workplace

Recap and Next Steps

Requirements

  • Fundamental computer proficiency
  • Working knowledge of office software (e.g., Excel, Word, email clients)
  • A genuine interest in exploring how AI aids business process automation

Target Audience

  • Administrative personnel from various departments
  • Managers and team leaders
  • Professionals aiming to comprehend the role of AI in everyday business operations

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