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Duration 7 hours
Course Outline
Grasping Artificial Intelligence
- Defining AI: Key terms and real-world illustrations
- Categories of AI: Ranging from basic automation to machine learning
- The influence of AI on business operations
AI and Business Process Automation
- The role of AI in supporting digital transformation
- AI applications in accounting, HR, procurement, and customer service
- Navigating process automation and intelligent workflows
Discovering AI Tools for Administrative Duties
- An overview of prevalent AI-based solutions (chatbots, document automation, predictive analytics)
- Leveraging AI assistants for scheduling, reporting, and communication
- Live demonstrations of accessible AI utilities
AI in Data Management and Decision-Making
- AI and data: How intelligent systems process information
- Enhancing decision-making through AI-derived insights
- Understanding data privacy and ethical AI utilization
Integrating AI into ERP and Automation Systems
- How AI augments ERP capabilities
- Examples of AI integration in procurement, finance, and HR modules
- Getting ready for AI-led digital transformation
Practical Application
- Employing AI-powered office tools for routine tasks
- Automating simple workflows using available platforms
- Group activities: Identifying automation prospects in the workplace
Best Practices and the Future of AI in Business
- Cultivating a mindset for digital innovation
- Ethical considerations and responsible AI deployment
- Adapting to AI-driven changes in the workplace
Recap and Next Steps
Requirements
- Fundamental computer proficiency
- Working knowledge of office software (e.g., Excel, Word, email clients)
- A genuine interest in exploring how AI aids business process automation
Target Audience
- Administrative personnel from various departments
- Managers and team leaders
- Professionals aiming to comprehend the role of AI in everyday business operations
Testimonials (2)
correct way of prompting and including guardrails in instructions.
YEO SHI MIN - ST Engineering Aerospace Ltd
Course - ChatGPT and Microsoft 365 Copilot for Advanced Productivity
Understand AI function n tools to make our job easier. Need to improved AI Chubb such as make analysis n creating presentation