Agile Project Management with Kanban and Jira Training Course

Target Audience:

IT Directors, Project Managers, Technical Team Leaders, Analysts, Software Developers, and Testers

Learning Objectives:

This training aims to equip participants with the knowledge and practical skills required for the workshop components of Kanban and Agile fundamentals.

This course is designed for professionals who wish to integrate Agile methodologies (particularly SCRUM) with Lean and Kanban principles to effectively oversee their projects.

It bridges the disciplines of product design and software development.

This instructor-led, live training in Italy (online or onsite) guides participants through the deployment of a JIRA instance. The curriculum covers advanced JIRA usage, installation, configuration, upgrading, and migration. Participants will learn how to customize JIRA for their projects, manage users, groups, and project roles, and configure dashboards. Additional topics include setting up emails and notifications, applying security schemes, managing permissions, performing troubleshooting, and installing and customizing JIRA Service Desk. The training also addresses knowledge base setup, service desk user management, and collaborative service request handling.

Upon completion of this training, participants will be able to:

• Gain an in-depth understanding of JIRA administration.
• Customize JIRA to align with specific business requirements.
• Configure JIRA emails and notification settings.
• Manage and assign users, groups, and project roles.
• Handle JIRA permissions and security schemes.
• Conduct JIRA troubleshooting.
• Deploy and customize JIRA Service Desk.

Upon completing the course, participants will be equipped to independently manage, optimize, and customize JIRA within a corporate setting.

This instructor-led, live training in Italy presents the advanced features of JIRA, including the setup and management of diverse JIRA projects, utilization of JIRA for agile initiatives, configuration of agile boards, administration of built-in and custom fields, creation and oversight of screens and filters, execution of basic and advanced issue searches, application of screen schemes, management and updating of workflows, configuration and application of workflow schemes, as well as performance analysis and report generation.

By the end of this training, participants will be able to:

• Manage issues effectively.
• Create and run Scrum and Kanban projects.
• Manage built-in and custom fields.
• Understand and manage business processes, workflows and workflow schemes.
• Perform basic and advanced searches and analysis.
• Generate and review reports.

This instructor-led, live training in Italy introduces JIRA's methodology for software planning, tracking, and releasing, guiding participants through the creation and management of a JIRA project.

Upon completion of this training, participants will be able to:

• Comprehend the concepts and functionality underlying JIRA's user interface and workflows.
• Add, modify, clone, link, and prioritize issues.
• Advance issues through the complete workflow.
• Execute searches.
• Manage and customize screens and filters.

JIRA Software is a robust tool for project management, yet participants often focus excessively on the tool itself rather than the underlying methodology.

This instructor-led, live training introduces participants to the synergistic power of Jira and Confluence, demonstrating how they work together to help teams successfully deliver their products or projects. Participants will learn how to effectively utilize these tools to enhance efficiency in managing user requirements, testing, and communication, all centralized in one location.

The course covers JIRA projects, Confluence spaces, workflows, boards (Kanban & Scrum), planning, and dependencies. It also explores Jira/Confluence linkage, reporting, key fields, custom fields, issue types, screens, and filtering.

By the end of this training, participants will be able to:

• Create a Scrum or Kanban project
• Configure Jira to manage the project effectively
• Manage issues efficiently
• Build the necessary screens to handle issue types
• Create workflows and boards, and understand their interaction
• Perform basic and advanced searches and analysis
• Generate and review reports necessary for the team and management

This instructor-led live training, offered in Italy (online or on-site), is tailored for intermediate-level project managers aiming to effectively create, execute, and manage forms within Jira.

By the end of this training, participants will be able to:

• Understand Jira’s core concepts, including issue types, workflows, and projects.
• Develop and manage custom fields to collect and organize data effectively.
• Optimize form-related processes for various project types and teams.

This instructor-led, live training in Italy (online or onsite) is aimed at intermediate-level Jira administrators who wish to learn how to use Jira Service Management efficiently.

By the end of this training, participants will be able to:

• Learn and understand the fundamentals of Jira Service Management.
• Set up and configure a service desk and manage requests.
• Manage Jira Service Management backend and integration.

This instructor-led, live training in Italy (online or on-site) targets beginner to intermediate professionals seeking to enhance their Jira skills. The curriculum covers integrating and using the Xray plugin, managing user roles and permissions, optimizing data imports, and effectively handling storage management.

By the end of this training, participants will be able to:

• Integrate and configure the Xray plugin for test management.
• Manage Jira user profiles and assign appropriate roles and permissions.
• Efficiently import data into Jira following best practices.
• Optimize Jira storage usage and implement data management strategies.

Kanban Management Professional 1 (KMP1) is an engaging two-day course that integrates instruction, collaborative discussions, and a fully immersive simulation to demonstrate how the Kanban Method enables individuals, teams, and organizations to manage and enhance the delivery of products and services to customers.

The Kanban Method offers practical, actionable, and evidence-based guidance for achieving successful evolutionary change. It begins with current practices and promotes gradual evolution while honoring existing roles, responsibilities, and job titles, fostering leadership at every level. This approach allows organizations to refine business processes incrementally, establish and utilize relevant metrics to track progress, and substantially mitigate the risks associated with complex change initiatives.

Upon completing this course, you will possess a solid understanding of Kanban principles and general practices, along with the skills necessary to confidently apply Kanban within your organization.

Key Learning Outcomes
- Recognize internal and external drivers of dissatisfaction
- Analyze the balance between demand and capability
- Model the knowledge discovery process
- Design Kanban systems and their visual representations
- Identify and prioritize opportunities for improvement
- Select appropriate cadences for various activities
- Identify different classes of service

Target Audience
This course is designed for anyone involved in product development or knowledge work, including but not limited to:
Programme and delivery managers
Product and project managers
Product developers, software developers, and testers
Operations and support staff
Business analysts
Senior leadership
Professionals interested in implementing Agile practices within their organization

Kanban is a workflow management method.

This instructor-led, live training (online or onsite) is aimed at both beginner-level and advanced-level participants. The knowledge and tools provided can be applied in your daily work to optimize workflow efficiency.

By the end of this training, participants will be able to:

• Increase the number of work items completed per unit of time.
• Reduce the time required to complete work items.
• Improve work predictability (providing better answers to "When will it be done?").
• Manage flow metrics (throughput, lead time, work in progress, work item age).
• Use flow charts (Cumulative Flow Diagram, Lead Time Histogram, Work Aging Chart).
• Utilize statistical forecasting methods, such as Monte Carlo simulations and Service Level Agreement.
• Design a Kanban System in a methodological way (STATIK).
• Understand Little's Law, which describes the nature of value flow.

This two-day program is tailored to help teams operating within an Agile Release Train (ART) thrive in an Agile setting by leveraging frameworks like Scrum, Kanban, and XP. Participants will gain the skills to function effectively as Agile Teams, manage their backlogs, and successfully plan and carry out iterations. The training also highlights the importance of understanding the team’s position within the ART and how to collaborate, plan, execute, and drive continuous improvement alongside other teams.

The course equips teams to engage in Program Increment (PI) activities, covering both Team-level and Program-level events, with a specific emphasis on upcoming PI planning sessions. Upon completion, participants will be well-prepared to sit for the certification exam to become a SAFe® Practitioner (SP).

By the end of the course, participants will be able to:

• Apply SAFe principles to scale Lean and Agile practices throughout the organization.

• Comprehend their team’s role within the Agile Release Train and how it supports overall objectives.

• Identify other teams within the train, including their roles and interdependencies.

• Plan and execute iterations effectively.

• Demonstrate delivered value and continuously improve processes.

• Participate in and contribute to Program Increment planning.

• Collaborate and integrate work with other teams within the Agile Release Train.

Are you facing challenges in implementing Agile within your organization? Do you feel the approach is too rigid? Are your teams overwhelmed and less productive, yet resistant to radical transformation?

Choose the "Alternative Path to Agility" by adopting an evolutionary and humane Change Management Method. This approach does not overhaul your existing processes but rather enhances them.

The Kanban Method offers pragmatic, actionable, and evidence-based guidance for achieving successful evolutionary change. It begins with your current practices and respects existing roles, responsibilities, and job titles. This allows organizations to gradually evolve their business processes, define and utilize relevant metrics to measure progress, and significantly reduce the risks associated with complex change initiatives.

If your team is struggling with workload, Kanban can help you regain control. It is a technique for dynamically managing your process and exposing bottlenecks.

This training equips you with the skills and knowledge needed to apply Kanban in your work, teaching you how to determine what to work on now, what to defer, and what to remove from your to-do list permanently.

Learning Outcomes

This one-day course teaches the fundamentals of the Kanban Method® and serves as the entry point to an alternative path to agility.

Participants will become familiar with the Kanban Method. They will learn to design and implement a basic Kanban board, understand different work item types and the associated risks, and explore various team Kanban board designs and styles to select the most suitable option for their context. Attendees will also gain awareness of the training roadmap and the value and benefits available at each step along the "alternative path to agility."

Who Should Attend

This course is designed for any professional involved in product development or knowledge work who wishes to discover how Kanban can improve their working environment. Kanban is applicable across multiple organizational functions, ranging from senior staff seeking to adopt Lean Management to delivery team members aiming to enhance their working practices. Past attendees have held roles such as:

• Senior Management Positions (CxO)
• Program and Project Managers
• Product Managers, Product Owners and Business Analysts
• Scrum Team Members
• Scrum Masters, Team Leads and Change Agents
• Product & Software Developers & Testers
• Agile Coaches & Practitioners (Scrum, XP, DSDM, AgilePM, etc.)
• Other roles such as HR and Finance professionals