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Course Outline
Advanced Knowledge Management Concepts in Microsoft 365
- Core principles of structured knowledge management
- Architecting scalable systems using SharePoint and Teams
- Utilizing metadata, versioning, and document libraries effectively
Building and Linking SharePoint Knowledge Repositories
- Establishing interconnected SharePoint sites and document libraries
- Applying metadata columns, content types, and lookup fields
- Defining site hierarchies and enabling cross-site navigation
Designing Dynamic Dashboards with Power BI
- Connecting SharePoint and Microsoft Lists data to Power BI
- Building real-time dashboards for monitoring knowledge assets
- Crafting KPIs and visual reports to drive data-informed insights
Customizing Knowledge Workflows with Power Automate
- Automating approval, review, and publishing procedures
- Integrating Teams notifications and adaptive cards
- Developing multi-step flows for comprehensive document lifecycle management
Creating and Managing Collaborative Content Ecosystems
- Leveraging Teams and OneNote for collaborative knowledge capture
- Unifying SharePoint pages, Lists, and Planner boards
- Setting governance structures, roles, and permission levels
Maintaining and Optimizing Knowledge Systems
- Applying data retention, archiving, and compliance policies
- Conducting periodic audits and metadata refreshes
- Enhancing system performance and minimizing content duplication
Best Practices for Knowledge Management in Microsoft 365
- Reviewing core design principles for knowledge systems
- Maintaining consistency and discoverability across all content
- Promoting adoption and engagement via user experience design
Requirements
- Strong proficiency in Microsoft 365 tools, including SharePoint, Teams, and OneNote
- Practical experience in knowledge management or content strategy
Target Audience
- Knowledge managers creating structured information repositories
- Content strategists developing interconnected knowledge systems
- IT specialists overseeing organizational knowledge within the Microsoft 365 platform
14 Hours
Testimonials (2)
well-prepared training, interesting topics
Maciek Boiski - Instytut Energetyki - Panstwowy Instytut Badawczy
Course - Microsoft Office Excel - poziom podstawowy
There was a good amount of information for the time of training. Also the trainer was very engaged with the group, especially when people were having troubles or asking questions. It was very nice of him to offer help in case of future ideas.
