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Duration 14 hours
Course Outline
Advanced Knowledge Management Concepts within Microsoft 365
- Core principles of structured knowledge management
- Architecting scalable systems using SharePoint and Teams
- Utilizing metadata, versioning, and document libraries effectively
Constructing and Linking SharePoint Knowledge Repositories
- Establishing interconnected SharePoint sites and document libraries
- Applying metadata columns, content types, and lookup fields
- Defining site hierarchies and enabling cross-site navigation
Designing Dynamic Dashboards with Power BI
- Connecting SharePoint and Microsoft Lists data to Power BI
- Building real-time dashboards for monitoring knowledge assets
- Crafting KPIs and visual reports to drive data-driven insights
Customizing Knowledge Workflows with Power Automate
- Automating approval, review, and publishing cycles
- Integrating Teams notifications and adaptive cards
- Creating multi-step flows for comprehensive document lifecycle management
Building and Managing Collaborative Content Ecosystems
- Leveraging Teams and OneNote for collaborative knowledge capture
- Synchronizing SharePoint pages, Lists, and Planner boards
- Establishing clear governance, roles, and permission structures
Maintaining and Optimizing Knowledge Systems
- Enforcing data retention, archiving, and compliance policies
- Conducting regular audits and metadata refinements
- Enhancing system performance and minimizing content redundancy
Best Practices for Knowledge Management in Microsoft 365
- Reviewing core knowledge system design principles
- Ensuring consistency and discoverability across all content
- Driving adoption and engagement through user experience design
Requirements
- Proficiency in using Microsoft 365 tools, including SharePoint, Teams, and OneNote
- Practical experience in knowledge management or content strategy
Audience
- Knowledge managers responsible for building structured information repositories
- Content strategists focused on developing interconnected knowledge systems
- IT professionals overseeing organizational knowledge within the Microsoft 365 suite
Testimonials (2)
well-prepared training, interesting topics
Maciek Boiski - Instytut Energetyki - Panstwowy Instytut Badawczy
Course - Microsoft Office Excel - poziom podstawowy
There was a good amount of information for the time of training. Also the trainer was very engaged with the group, especially when people were having troubles or asking questions. It was very nice of him to offer help in case of future ideas.
