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 Duration 14 hours

Course Outline

Positioning and AI-Assisted Content Creation

  • Establishing academic, institutional, and brand positioning
  • Leveraging AI to draft web, email, and social content centered on specific personas
  • Utilizing AI tools for editing, quality assurance, and maintaining brand voice consistency

Public Relations and Reputation Management

  • Monitoring online reputation using AI-driven listening solutions
  • Proactive PR: Employing AI for media outreach and drafting press materials
  • Developing crisis planning and response protocols supported by AI alerts

Digital Marketing Optimization and Analytics

  • Applying segmentation and targeting through ML-based clustering
  • Conducting campaign A/B testing, uplift modeling, and attribution analysis
  • Implementing workflows for automated creative testing and budget optimization

Innovation in Educational Products and Services

  • Identifying product opportunities through data-driven discovery
  • Designing microcredentials, blended learning offerings, and AI-enabled services
  • Applying rapid prototyping and pilot evaluation frameworks

Enhancing Academic Programs with AI Differentiators

  • Integrating AI features into curricula and student services
  • Communicating program value using AI-generated evidence and outcome data
  • Developing partnership models with industry players and AI vendors

Internal Communication, Change Management, and Digital Culture

  • Fostering internal buy-in for AI initiatives
  • Addressing training, governance, and ethical considerations regarding AI usage
  • Creating roadmaps for capability development and role adaptation

Events, Outreach, and Stakeholder Engagement

  • Designing academic and outreach events enhanced by AI (including logistics and personalization)
  • Developing school engagement strategies and relationship mapping using AI insights
  • Measuring event impact and follow-up conversion through analytics

Capstone: Strategic Plan for an AI-Enabled Marketing Initiative

  • Group design exercise: defining objectives, tools, KPIs, and rollout strategy
  • Presenting the strategic plan and receiving peer feedback
  • Developing a roadmap for implementation and identifying quick wins

Summary and Next Steps

Requirements

  • Fundamental understanding of marketing principles
  • A willingness to embrace AI-powered tools and workflows

Target Audience

  • Marketing managers within higher education institutions
  • Program directors and teams focused on innovation

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