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 Duration 14 hours

Course Outline

Module 1: Introduction to AI in Sales

  • Understanding AI and its transformative impact on the commercial sector
  • Essential AI tools and concepts for sales professionals
  • Practical examples demonstrating where AI delivers immediate value in sales workflows

Module 2: Enhancing Productivity with AI Tools

  • Streamlining routine administrative and communication tasks
  • Employing AI assistants and chatbots for both internal and external interactions
  • Templates and prompt structures for standard sales communications and follow-ups

Module 3: Data Preparation and Market Intelligence

  • Organizing sales and market data for analysis (including cleaning, enrichment, and integration)
  • Leveraging Excel and ChatGPT to derive insights and synthesize qualitative data
  • An introduction to Power BI for connecting datasets and generating quick reports

Module 4: Predictive Analytics for Sales and Market Behavior

  • Basic forecasting methods and their application to short-term demand (1–4 weeks)
  • Utilizing Excel’s integrated forecasting and AI-assisted capabilities
  • Interpreting model outputs and communicating uncertainty to stakeholders

Module 5: Route to Market and Competitive Analysis

  • Applying AI for competitive intelligence and market scanning
  • Segmenting customers and prioritizing accounts using AI-driven heuristics
  • Practical case study: extracting competitive keywords, positioning, and opportunity signals

Module 6: Creating Dashboards and Visual Reports

  • Design principles for effective sales and market dashboards
  • Hands-on creation of Power BI visuals for sales KPIs, pipeline health, and market trends
  • Integrating narrative insights through AI-assisted summaries and highlights

Module 7: Practical Applications and Case Studies

  • Real-world use cases from leading enterprises and SMEs
  • Discussion: mapping similar strategies to participants’ business contexts
  • Group exercise: adapting a case study to your specific operational environment

Module 8: Hands-on Session — Developing a Simple Workflow

  • Guided practice using ChatGPT, Excel (AI features), and Power BI on a sample dataset
  • End-to-end exercise: data ingestion → insight generation → dashboard creation → action checklist
  • Workflow presentations and peer feedback

Module 9: Adoption and Future Steps

  • Checklist for implementing AI workflows in sales teams (covering data, roles, and governance)
  • Quick-start templates, prompts, and dashboard packs for participant reuse
  • Roadmap for scaling AI-assisted sales practices and measuring their impact

Requirements

  • A solid understanding of fundamental sales and marketing principles
  • Confidence in using Excel or similar spreadsheet tools for data manipulation
  • A basic knowledge of dashboards or reporting tools is beneficial, though not mandatory

Target Audience

  • Sales professionals and account managers
  • Marketing analysts and business development personnel
  • Product managers, commercial strategists, and key decision-makers

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