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 Duration 21 hours

Course Outline

Introduction to MSP and Programme Thinking

  • Distinguishing between a program and a project, and understanding the added value of program management
  • Exploring MSP principles and the concept of transformational flow
  • An overview of the programme lifecycle: from identification to definition and benefits management

Programme Governance and Organisation

  • Structuring the programme, including roles and responsibilities for the SRO, Programme Manager, and Board
  • Establishing a functional Programme Management Office (PgMO)
  • Defining decision-making processes, reporting lines, and escalation pathways

Vision, Blueprint and Benefits Management

  • Defining the strategic vision and desired outcomes
  • Designing the programme blueprint and the target operating model
  • Identifying, mapping, measuring, and tracking benefits throughout the lifecycle

Programme Planning and Delivery Approach

  • Developing a comprehensive program plan and delivery roadmap
  • Integrating workstreams and projects, while managing dependencies and sequencing
  • Considering scheduling, resource allocation, and capacity planning

Stakeholder Engagement and Communications

  • Conducting stakeholder analysis and developing effective engagement strategies
  • Planning communications and fostering change readiness
  • Addressing resistance and strengthening sponsor commitment

Risk, Issue, and Assurance Management

  • Identifying and escalating programme-level risks and issues
  • Defining assurance roles, managing internal/external assurance, and maintaining audit readiness
  • Developing contingency plans and providing decision support

Financials, Benefits Realisation and Value Management

  • Developing the business case and implementing financial governance
  • Monitoring benefits, measuring outcomes, and evaluating ROI
  • Managing cost controls, forecasting, and rebaseline processes

Quality, Configuration and Change Control

  • Applying quality management approaches specific to programs
  • Implementing configuration management and change control across linked projects
  • Utilizing standards, templates, and knowledge management to ensure repeatability

Transition to Business-as-Usual and Programme Closure

  • Planning for handover, sustainment, and operational acceptance
  • Executing closure activities, including benefits review, lessons learned, and documentation
  • Integrating outcomes into standard business-as-usual processes

Practical Workshop and Case Study

  • Scenario exercise: designing a program governance model and benefits map
  • Group presentations with feedback from peers and instructors
  • Creating an action plan to apply MSP practices within the participants’ organization

Summary and Next Steps

Requirements

  • A solid grasp of fundamental project management concepts
  • Practical experience operating within or supporting project or program environments
  • Familiarity with the principles of organizational change

Target Audience

  • Current and aspiring programme managers
  • Sponsors, Senior Responsible Owners (SROs), and portfolio managers
  • Programme office staff, change managers, and delivery leads

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