Application Performance Management (APM) Training Courses

Dynatrace is a tool for monitoring applications and infrastructure in real-time in an enterprise environment.

This instructor-led, live training (online or onsite) is aimed at engineers who wish to use Dynatrace to efficiently diagnose their organization's applications, services and infrastructure across different platforms and hardware.

By the end of this training, participants will be able to:

- Install and configure Dynatrace.
- Understand the concepts behind Application Performance Management (APM).
- Monitor, optimize, and scale applications on-premise and in the cloud.
- Monitor the health of an organization's network, hardware and software.

Format of the Course

- Interactive lecture and discussion.
- Lots of exercises and practice.
- Hands-on implementation in a live-lab environment.

Course Customization Options

- To request a customized training for this course, please contact us to arrange.

Application Performance Management (APM) is the monitoring and management of performance and availability of software applications.

This instructor-led, live training (online or onsite) is aimed at engineers who wish to use New Relic to measure, track, report and repair web application issues as experienced by end-users in real-time.

By the end of this training, participants will be able to:

- Install and configure New Relic agents on application hosting servers and end-user clients.
- Detect and diagnose complex application performance issues.
- Maintain high levels of web application service availability.
- Identify and repair faulty APIs that slow down the performance of an application.
- Accurately measure the response time of time-sensitive web applications and websites.
- Monitor database operations and improve query response time.
- Set alerts to be notified of problems in real-time.
- Translate IT metrics into business insights to make better decisions.

Format of the Course

- Interactive lecture and discussion.
- Lots of exercises and practice.
- Hands-on implementation in a live-lab environment.

Course Customization Options

- To request a customized training for this course, please contact us to arrange.

Sentry is an open-source application monitoring platform that allows developers to identify issues in real-time.

This instructor-led, live training (online or onsite) is aimed at developers who wish to integrate the Sentry platform with their application to monitor and resolve problems in production.

By the end of this training, participants will be able to:

- Install and configure Sentry.
- Understand how "full stack error monitoring" works.
- View the actual code in error reports for quick identification of a bug.
- Get a bird's eye view of multiple applications in a single view.
- See the entire context behind application errors -- software, environment, and users.

Format of the Course

- Interactive lecture and discussion.
- Lots of exercises and practice.
- Hands-on implementation in a live-lab environment.

Course Customization Options

- To request a customized training for this course, please contact us to arrange.

ServiceNow è un prodotto di flusso di lavoro basato su cloud per la definizione, la strutturazione, la gestione e l'automazione di risorse e servizi. L'incorporazione di script nella piattaforma ServiceNow offre la possibilità di creare applicazioni personalizzate, personalizzazione avanzata, API di ServiceNow e altro ancora.

Questa formazione dal vivo con istruttore (in loco o remoto) è rivolta agli sviluppatori Web che desiderano sviluppare e creare script sulla piattaforma ServiceNow.

Al termine di questa formazione, i partecipanti saranno in grado di:

- Scripting lato server master e script lato client in ServiceNow.
- Scopri quando e dove eseguire lo script in ServiceNow.

Formato del corso

- Conferenza e discussione interattiva.
- Molti esercizi e pratiche.
- Implementazione pratica in un ambiente live-lab.

Opzioni di personalizzazione del corso

- Per richiedere una formazione personalizzata per questo corso, ti preghiamo di contattarci per organizzare.

ServiceNow is a software platform for managing IT Services. ServiceNow Application Portfolio Management (APM) is a tool for evaluating and optimizing an organization's on-premises and cloud-based applications and services.

This instructor-led, live training (online or onsite) is aimed at IT administrators who wish to use ServiceNow APM to automate the process of evaluating and optimizing their organization's software and services.

By the end of this training, participants will be able to:

- Set up APM within ServiceNow.
- Understand how APM fits within the ServiceNow ecosystem.
- Generate comprehensive metrics to measure the business benefits of an organization's applications.
- Evaluate IT costs for different business units within the organization.
- Optimize inventories of software applications to achieve business objectives.
- Make informed decisions on whether to invest, sustain, or replace applications.

Format of the Course

- Interactive lecture and discussion.
- Lots of exercises and practice.
- Hands-on implementation in a live-lab environment.

Course Customization Options

- To request a customized training for this course, please contact us to arrange.

ServiceNow Discovery is an IT Operations Management (ITOM) software application that scans an organization's network (private, public cloud, etc.) to identify the hardware and software connected to the network, their configurations, database connections, relationships and dependencies, etc.

This instructor-led, live training (online or onsite) is aimed at IT professionals who wish to use ServiceNow Discovery to simplify the process of identifying, tracking and diagnosing an organization's IT infrastructure.

By the end of this training, participants will be able to:

- Understand the concepts and benefits of credential-less discovery.
- Install and configure the servers needed to scan a network.
- Efficiently identify a company's Linux machines, Windows machines, network devices, software applications and databases.
- Uncover waste in hardware usage, avoid software license compliance penalties, and prevent software disruption and downtime.

Format of the Course

- Interactive lecture and discussion.
- Lots of exercises and practice.
- Hands-on implementation in a live-lab environment.

Course Customization Options

- To request a customized training for this course, please contact us to arrange.

ServiceNow is a cloud based platform for automating IT business management. ServiceNow takes a software-as-a-service approach, providing technical management support for the IT operations of corporations.

This instructor-led, live training (online or onsite) is aimed at users who wish to use ServiceNow to manage business operations and services.

By the end of this training, participants will be able to:

- Implement basic configurations in ServiceNow.
- Generate and maintain reports.
- Successfully navigate the ServiceNow interface.

Format of the Course

- Interactive lecture and discussion.
- Lots of exercises and practice.
- Hands-on implementation in a live-lab environment.

Course Customization Options

- To request a customized training for this course, please contact us to arrange.

ServiceNow è un prodotto del flusso di lavoro basato su cloud. ServiceNow adotta un approccio software-as-a-service, fornendo supporto tecnico per le operazioni IT delle aziende.

Questa formazione live con istruttore (in loco o remota) è rivolta agli amministratori di sistema che desiderano implementare flussi di lavoro digitali per un'azienda utilizzando ServiceNow.

Al termine di questa formazione, i partecipanti saranno in grado di:

- Master basic configurations in ServiceNow.
- Eseguire la migrazione delle personalizzazioni dalle istanze tramite i set di aggiornamento.
- Comprendere e applicare le attività di amministrazione in ServiceNow.Understand and apply admin activities in ServiceNow.

Formato del corso

- Lezione interattiva e discussione.
- Un sacco di esercizi e pratica.
- Implementazione pratica in un ambiente live-lab.

Opzioni di personalizzazione del corso

- Per richiedere una formazione personalizzata per questo corso, vi preghiamo di contattarci per organizzare.

SignalFx is a real-time, cloud-based platform for monitoring infrastructure, microservices, and applications. It allows users to collect, analyze and trace issues across every component in a cloud environment.

This instructor-led, live training (online or onsite) is aimed at engineers who wish to use SignalFX to monitor, manage, and troubleshoot their organization's computational resources and applications.

By the end of this training, participants will be able to:

- Use SignalFX to collect data across many areas of their infrastructure, including applications, microservices, containers, and functions.
- Use SignalFX's visualization tools to analyze collected data.
- Automate the response to different alerts to accelerate problem resolution.

Format of the Course

- Interactive lecture and discussion.
- Lots of exercises and practice.
- Hands-on implementation in a live-lab environment.

Course Customization Options

- To request a customized training for this course, please contact us to arrange.