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 Duration 7 hours

Course Outline

Foundational AI in Administrative Settings

  • Defining AI and its relevance to administrative roles
  • An introduction to ChatGPT, Copilot, and Gemini
  • Navigating privacy and security protocols when utilizing AI

Enhancing Content Creation and Editing with AI

  • Crafting and refining professional correspondence
  • Condensing meeting minutes and extensive documents
  • Accelerating the creation of reports, proposals, and internal memos

AI-Assisted Scheduling and Task Coordination

  • Utilizing AI to optimize calendar management and meeting logistics
  • Preparing agendas and follow-up communications
  • Establishing reminders and to-do lists via Copilot or Gemini integrations

Mastering Prompt Engineering and AI Interaction

  • Techniques for writing high-impact prompts to achieve superior results
  • Adjusting tone, style, and formatting to suit specific needs
  • Refining and correcting AI-generated content through iteration

Multilingual Capabilities and Accessibility

  • Employing AI for text translation tasks
  • Composing inclusive and accessible messages
  • Adapting language to support diverse audiences

Applications in the Public Sector

  • Case studies of AI-enhanced processes in government agencies
  • Reviewing policies and guidelines for AI use in public administration
  • Staying current with evolving tool capabilities

Wrap-Up and Future Actions

Requirements

  • Foundational digital skills and familiarity with standard office applications (such as Microsoft Word, Excel, and email clients)
  • Proficiency with web-based platforms
  • No previous background in artificial intelligence is necessary

Target Audience

  • Clerical personnel
  • Administrative specialists
  • Public sector operations staff

Number of participants


Price per participant

Open Training Courses require 5+ participants.

Testimonials (7)

I got to learn more about Microsoft Copilot, something that I thought was the same as chatGPT but I got to discover more exciting options that I will forever use to make my life easy.

Thato Malapane - MSP Mine Support Products (Pty) ltd
Course - AI Tools for Administrative Efficiency (ChatGPT, Copilot, Gemini)

i liked the clear explanations and the examples used during the training was useful and also relatable.

SUNITA PERSAD - MSP Mine Support Products (Pty) ltd
Course - AI Tools for Administrative Efficiency (ChatGPT, Copilot, Gemini)

Learning more about how to use AI responsibly

Tshiamo Innocent - MSP Mine Support Products (Pty) ltd
Course - AI Tools for Administrative Efficiency (ChatGPT, Copilot, Gemini)

I like that I obtained more knowledge with regards to AI that I never had .

ANNELINE GOODMAN - MSP Mine Support Products (Pty) ltd
Course - AI Tools for Administrative Efficiency (ChatGPT, Copilot, Gemini)

Merging different data to give you one document.

Xolani Mahlalela - MSP Mine Support Products (Pty) ltd
Course - AI Tools for Administrative Efficiency (ChatGPT, Copilot, Gemini)

Knowledge of AI

Agnieszka Socha - Koenig & Bauer (CEE) Sp. z o.o.
Course - AI Tools for Administrative Efficiency (ChatGPT, Copilot, Gemini)

Training and examples

Szymon Rock - Koenig & Bauer (CEE) Sp. z o.o.
Course - AI Tools for Administrative Efficiency (ChatGPT, Copilot, Gemini)

Upcoming Courses

AI Tools for Administrative Efficiency (ChatGPT, Copilot, Gemini)

2026-11-10 09:30
7 hours
Genoa
1050 EUR (Online)
1250 EUR (Classroom)

AI Tools for Administrative Efficiency (ChatGPT, Copilot, Gemini)

2026-11-24 09:30
7 hours
Bologna
1050 EUR (Online)
1250 EUR (Classroom)

AI Tools for Administrative Efficiency (ChatGPT, Copilot, Gemini)

2026-12-08 09:30
7 hours
Rome
1050 EUR (Online)
1250 EUR (Classroom)

AI Tools for Administrative Efficiency (ChatGPT, Copilot, Gemini)

2026-12-22 09:30
7 hours
Milan
1050 EUR (Online)
1250 EUR (Classroom)

AI Tools for Administrative Efficiency (ChatGPT, Copilot, Gemini)

2027-01-05 09:30
7 hours
Naples
1050 EUR (Online)
1250 EUR (Classroom)

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Related Categories

AI for Government and Public Sector
AI for Government and Public Sector