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Duration 7 hours
Course Outline
Introduction to ChatGPT in the Public Sector
- Overview of ChatGPT and its underlying mechanisms
- Application scenarios within government workflows
- Capabilities, constraints, and principles of responsible usage
Drafting and Refining Official Communications
- Generating initial drafts for memoranda, emails, and reports
- Enhancing tone, clarity, and plain language usage
- Tailoring content for diverse audiences and formats
Summarization and Data Extraction
- Condensing extensive policy or research documents
- Identifying key points and actionable items
- Formatting summaries for executive briefings or meetings
Prompt Engineering for Government Applications
- Fundamental and advanced prompting strategies
- Effectively utilizing examples and role-based instructions
- Developing reusable prompt templates for recurring tasks
Translation and Multilingual Capabilities
- Translating internal and external communications
- Maintaining a professional tone across different languages
- Leveraging ChatGPT for inclusive and accessible language
Enhancing Productivity and Automating Tasks
- Brainstorming and generating ideas for new initiatives
- Creating content from structured data (e.g., spreadsheets)
- Developing outlines for presentations or briefings
Compliance, Security, and Ethical Considerations
- Risks associated with data privacy and information sharing
- Adherence to internal AI and IT governance policies
- Fostering public trust through responsible AI utilization
Course Recap and Future Directions
Requirements
- Basic proficiency with digital tools commonly used in public sector settings
- No previous exposure to AI or ChatGPT is necessary
- Experience in creating, reviewing, or managing official communications is advantageous
Target Audience
- Public service teams and administrative specialists
- Policy analysts and government communication officers
- Staff members looking to enhance productivity through AI-driven solutions
Testimonials (1)
I got to learn more about Microsoft Copilot, something that I thought was the same as chatGPT but I got to discover more exciting options that I will forever use to make my life easy.