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 Duration 7 hours

Course Outline

Introduction to AI-Driven Summarization

  • Understanding how ChatGPT processes and condenses information
  • Common document types encountered in government operations
  • Recognizing AI output limitations and the need for refinement

Summarizing Reports and Briefing Content

  • Generating concise overviews from policy or research documents
  • Extracting key findings from technical or analytical materials
  • Structuring content for executive-level review

Summarizing Meetings and Consultations

  • Converting meeting notes and transcripts into actionable items
  • Identifying key decisions and outstanding issues
  • Drafting summaries for internal communication or follow-up

Effective Prompting Strategies

  • Prompt structures tailored for summarization and rewriting
  • Examples of role-based and outcome-focused prompts
  • Using iterative prompting to enhance summary quality

Adjusting Tone, Style, and Structure

  • Adapting content for ministers, internal managers, or the public
  • Utilizing formal versus conversational tones as appropriate
  • Generating various formats (bullet points, executive memos, Q&A)

Integrating ChatGPT into Government Workflows

  • Employing ChatGPT within Word, Teams, and browser-based environments
  • Combining ChatGPT with meeting and collaboration tools
  • Reviewing and refining summaries in real time

Responsible Use and Validation

  • Preventing misrepresentation or hallucinated facts
  • Verifying summaries and citing original sources
  • Adhering to information governance and security policies

Summary and Next Steps

Requirements

  • Familiarity with internal reports, meeting minutes, or policy documents
  • No previous experience with ChatGPT or other AI tools is necessary

Target Audience

  • Analysts
  • Program managers
  • Executive support staff

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