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 Duration 14 hours

Course Outline

This curriculum mirrors the Team Members’ course (see separate outline) but incorporates the following enhancements:

  • A new module titled: Leadership vs. Management, which explores:
    • The nuances and distinctions between leadership and management; identifying the qualities of exceptional leaders and managers
    • Various management approaches
  • An additional module titled: Implementing Change, which examines:
    • Factors that determine the success or failure of change initiatives
    • Core principles of change management
    • Navigating resistance to change and understanding when opposition may serve a constructive purpose

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