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 Duration 7 hours

Course Outline

Course Introduction and Learning Objectives

  • Welcome, course goals, and schedule
  • Connecting leadership to company mission and strategic aims
  • Participant expectations and initial self-evaluation

Basics of Situational Leadership

  • Overview of leadership styles applicable to field teams
  • Assessing team skill levels and commitment
  • Choosing the appropriate leadership approach for specific tasks

Effective Communication on the Jobsite

  • Methods for delivering clear, concise briefings and directions
  • Active listening and confirming comprehension
  • Conveying technical and safety details under time constraints

Assertive Decision-Making and Problem Solving

  • Structured approaches to field-based decision-making
  • Quick root-cause analysis and corrective measures
  • Balancing speed, safety, and quality in choices

Motivation, Recognition, and Positive Feedback

  • Practical motivators for technical tradespeople
  • Providing constructive feedback and on-the-spot recognition
  • Creating short-term incentives and non-monetary rewards

Performance Management and Productivity Practices

  • Defining clear expectations and measurable objectives
  • Monitoring progress, KPIs, and conducting quick performance reviews
  • Coaching for skill enhancement and accountability

Planning, Resource Coordination, and Time Management

  • Prioritising tasks and managing daily schedules
  • Coordinating materials, tools, and subcontractor activities
  • Contingency planning for delays and site interruptions

Health, Safety Leadership and Compliance

  • The leader’s role in fostering safety-first behaviours
  • Conducting effective safety briefings and job hazard analyses
  • Managing incidents, reporting, and learning from near misses

Conflict Resolution, Team Cohesion, and Inclusive Practices

  • Managing interpersonal conflicts and difficult discussions
  • Fostering collaboration across multi-skilled teams
  • Promoting inclusive behaviours and respectful communication

Practical Workshop: Scenario-Based Roleplays

  • Guided role-plays reflecting common site challenges
  • Feedback from peers and trainers using coaching frameworks
  • Refining approaches and drafting personal action plans

Implementation Planning and Measurement

  • Developing a 30-60-90 day leadership action plan
  • Selecting simple productivity and safety metrics for monitoring
  • Preparing handoffs to HR or senior management for follow-up

Summary and Next Steps

Requirements

  • Knowledge of electrical installation work and site operations
  • Experience in supervising or working within technical teams
  • Familiarity with occupational health and safety principles

Target Audience

  • Team leaders and foremen in the electrical installation sector
  • Site supervisors and project managers
  • HR or training coordinators overseeing field teams

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