Negotiation and Persuasion Training Course

This instructor-led, live training in Italy (online or onsite) is aimed at entry-level professionals or aspiring leaders who wish to understand the core concepts and practices of effective leadership.

By the end of this training, participants will be able to:

• Understand what leadership is and how it differs from management.
• Identify and develop key leadership competencies and styles.
• Set meaningful goals and communicate them effectively.
• Build trust and influence others through effective communication.

This instructor-led, live training in Italy (online or onsite) is designed for professionals at beginner, intermediate, or advanced levels who wish to find, attract, and engage with international candidates.

Upon completion of this training, participants will be able to:

• Understand Cultural Differences
• Understand Legal & Regulatory Aspects
• Apply Global Employer Branding
• Access Global Talent & Recruitment Channels

This instructor-led, live training in Italy (online or onsite) is aimed at beginner-level, intermediate-level, and advanced-level professionals who wish to find, attract, and engage with top international talent.

By the end of this training, participants will be able to:

• Perform Proactive Sourcing vs Reactive Recruitment
• Use LinkedIn Standard vs LinkedIn Recruiter
• Master Boolean Search Techniques
• Sell Candidates the Opportunity & Partner with Hiring Managers

This instructor-led, live training in Italy (online or onsite) is aimed at beginner-level / intermediate-level / advanced-level professionals who wish to discover, learn and transform into a today's top leaders; or companies who wish to train their managers to become today's top leaders.

By the end of this training, participants will be able to:

• Evaluate their Leadership Style
• Explore the Modern Leadership Prototype
• Examine the Responsibilities of a Leader
• Enhance their Leadership Skills
• Serve as a Role Model

This instructor-led, live training in Italy (online or onsite) is aimed at beginner-level / intermediate-level / advanced-level professionals who wish to attract top international candidates with minimal effort.

By the end of this training, participants will be able to:

• Go From a Briefing Call to a SAM
• Design Modern and Catchy Job Descriptions
• Apply Employer Branding & EVP Strategies
• Post Single or Multiple Job ADs
• Receive a Tailored Long-List

This instructor-led, live training in Italy (online or onsite) is aimed at executive-level and senior professionals who wish to gain deeper insights into their leadership styles, leverage Korn Ferry Leadership Assessments, and develop actionable strategies for leadership adaptability and team performance.

By the end of this training, participants will be able to:

• Analyze their organization context and its influence on leadership effectiveness.
• Assess the range of leadership styles being utilized and their impact.
• Evaluate how leadership approaches affect team engagement, dynamics, and performance.
• Apply feedback from leadership assessments to identify strengths and areas for growth.
• Utilize a causal model to explore leadership behaviors and their direct impact on workplace climate.
• Develop actionable strategies to enhance leadership adaptability and team performance.

This instructor-led, live training in Italy (online or onsite) is part of the Data Scientist skill set (Domain: Advisory & Leadership) and is aimed at professionals who wish to build impactful communication, problem-solving, and leadership skills to thrive in data science or analytics teams.

By the end of this training, participants will be able to:

• Apply structured problem-solving and root cause analysis techniques.
• Communicate insights effectively through impactful storytelling and visualization.
• Lead change initiatives and influence stakeholders with confidence.
• Manage data-related projects using a clear and practical framework.

Audience

Employees who require comprehensive preparation to conduct high-quality coaching sessions.

• With individual members of their own staff
• With their teams
• With individuals outside their direct team who would benefit from independent and impartial input

Course Format

The program combines the following elements:

• Facilitated discussions
• Delegate-led coaching sessions with comprehensive feedback

By the end of the course, delegates will be able to:

• Define "Coaching" and detail how it enhances individual and team performance, particularly in diagnosing and addressing under-performance.
• Conduct meaningful coaching sessions.

Audience

This course is designed for staff who need to be fully aware of the issues surrounding Communicating and Influencing:

• Their colleagues
• Their bosses
• Their internal and external customers and stakeholders

Format of the course

The course will be a highly-interactive combination of:

• Facilitated Discussions
• Slide Presentations
• Exercises and Case Studies

By the end of the course, delegates will be able to:

• Appreciate the need to manage their own behaviour before they can influence others’ behaviour
• Understand the strengths and weaknesses of the various communications media available
• Manage their internal and external customers and stakeholders
• Explain how to deal with the difficult situations they may encounter in the office

This instructor-led, live training, while based in Ottawa, can also be delivered virtually, and is aimed at managers and leaders who wish to strengthen their ability to lead difficult conversations with clarity, confidence, and accountability.

By the end of this training, participants will be able to:

• Structure high-impact conversations
• Address tension and misalignment constructively
• Improve team trust and accountability
• Lead with clarity under pressure

This instructor-led, live training in Italy (online or onsite) is designed for beginner-level leaders and HR professionals who wish to learn and apply Design Thinking methodologies to foster innovation, enhance problem-solving capabilities, and engage teams effectively.

By the end of this training, participants will be able to:

• Equip participants with tools and methodologies to foster innovation and team engagement.
• Develop skills in empathy mapping, ideation, and prototyping for solving complex challenges.
• Apply Design Thinking principles to leadership and HR scenarios.
• Promote a culture of innovation within tech teams.

Upon completing this training, participants will be equipped to:

• Gain a deeper understanding of the various methods for delivering modern learning solutions.
• Connect current delivery models with innovative approaches to learning.
• Create a flexible and forward-thinking curriculum that fully leverages the advantages of digitization.
• Guide their organization in implementing digital transformation within learning processes.

Course Format

• Instructor-led training delivered online
• Interactive planning sessions with tangible outcomes
• Digital icebreakers
• Practical course assignments

Task delegation and employee motivation are key skills for effective team management. It involves understanding employees' competencies, clearly defining expectations while maintaining trust and delegating responsibility. Regularly check progress and offer constructive feedback to motivate employees: Appreciate achievements: Public and private recognition of employees' successes reinforces motivation to continue working. Involving employees in decision-making processes gives them a sense of an important role within the company. Organisational culture that promotes respect, support, and work-life balance motivates employees to perform better. Act in accordance with the values and expectations you set for your employees to inspire them to take action. Effective task delegation and employee motivation require flexibility, empathy, and continuous adaptation to the team's needs. Supporting employees, understanding their motivation, and developing skills are crucial elements of success in this area.

This instructor-led, live training in Italy (online or onsite) is designed for intermediate-level managers who want to apply Enneagram insights to enhance their leadership skills, improve team dynamics, and drive organizational success.

By the end of this training, participants will be able to:

• Establish a strong foundation in the Enneagram system, including the nine personality types, wings, levels of development, and centers of intelligence.
• Utilize the Enneagram to explore and identify personality types, recognizing strengths, weaknesses, and opportunities for growth.
• Gain a deeper understanding of team members, improve communication, resolve conflicts, and foster a collaborative team environment.
• Align team and organizational goals, manage change effectively, and cultivate an innovative and adaptive organizational culture.

This instructor-led, live training session in Italy (online or in-person) is designed for leaders and managers at the beginner to intermediate levels who aim to adopt feedforward techniques to enhance team engagement, coaching, and performance conversations.