People and Team Management Training Course

Target Audience

This course is designed for individual contributors, managers, and team leaders whose professional success relies on the capacity to communicate clearly, ensure their message is understood, and positively influence others' performance, thereby fostering constructive working relationships.

Course Description

The success of both individuals and teams hinges on the ability to engage in effective communication, whether in person or virtually. Every interaction shapes how you are perceived and presents an opportunity to build trust and exert positive influence. Whether engaging in one-on-one discussions, addressing a large audience, conveying information to a project team, or delivering challenging news, effective communication is a vital skill for achieving your goals.

This course enhances your ability to stay focused on your objectives, attune to your audience, and refine your message for maximum clarity and impact. Creating an environment that encourages open discussion and continuous dialogue is essential for communication success. The skills covered in this program will empower you to exercise greater choice and control in every type of conversation, influence without formal authority, and improve both the quality of relationships and overall productivity.

Objectives

This training aims to review and enhance the competencies required to achieve business objectives, both in individual performance and collaborative teamwork. Participants will acquire key skills, including:

• Developing an effective communication style with others
• Practically analyzing communication barriers and employing active techniques to prevent them
• Building supportive team relationships
• Fostering effective teamwork
• Recognizing mutual influence between individuals and teams
• Mastering various techniques for conflict management
• Shaping attitudes and behaviors toward constructive models, such as adopting an assertive posture

Training Methodology

The program is designed as an interactive experience, with participants engaging in practical exercises for over 80% of the time. Each session follows a consistent dynamic: beginning with an exercise to build awareness, followed by a mini-lecture on relevant techniques (knowledge), and concluding with practice of new tactics and skills. After each session, participants receive supporting materials covering the topics discussed.

Practical exercises are supported by mini-lectures that explain the theoretical foundations and fundamental psychological mechanisms underlying the activities conducted in the training room.

Purpose of the Course

This training is designed for team leaders and managers who are at the beginning of their career paths, as well as high-potential employees selected for professional development. It serves as a foundation for cultivating individual leadership capabilities and advancing human resource management competencies.

Benefits of Course Completion

Participants will enhance team management efficiency, improve decision-making processes related to managerial functions, and learn to adapt leadership styles to specific team situations. The course also fosters business growth, strengthens conflict resolution skills, and develops effective time management techniques.

Training Methodology

The program utilizes a mix of short thematic lectures, individual exercises, simulations, case studies, and role-playing scenarios.

Communication skills have long been recognised as essential to professional success and many a career has stalled, faltered or stagnated thanks to a lack of communication skills. Contrary to urban myth, few of us are born with this skill, instead most have either practised or learned from mistakes. This course is designed to assist delegates to improve their communication skills and in consequence their ability to work with others.

Mediation skills are subtly yet meaningfully different. Excellent communication is a pre-requisite but more important is the ability to listen and take note of what is being said. The role of the mediator is to help parties reach a solution to their problem and to arrive at an outcome that both parties are happy to accept. Mediators avoid taking sides, making judgements or giving guidance. They are simply responsible for developing effective communications and building consensus between the parties. This course also covers the wider range of skills, in addition to communication, that are required to be an effective mediator.

This instructor-led live training in Italy (online or onsite) is aimed at team leaders and members who wish to use PRISM Brain Mapping to discover the strengths, needs, and motivators of team members and learn how to manage diversity more effectively.

By the end of this training, participants will be able to:

• Obtain a strengthened understanding among team members through better knowledge of their behavior preferences and communication, strengths, needs, and work motivators.
• Discovery of team strengths and how to utilize them to increase efficiency in achieving goals.
• Find solutions to cooperation challenges, enabling the team to work more effectively.
• Increase job satisfaction for team members through analysis of how each can better utilize their strengths, and potential, and minimize stress factors at work.
• Have more effective diversity management in the team and better task alignment to people through discovering team members' strengths, preferences, and motivators and discussing individual employee reports.
• Have a better understanding of the management style of the leader through discovering their leadership profile and its impact on the team.

Organizations such as Pfizer, Hewlett Packard, DellEMC, and VMware have gained significant advantages through this programme, refining their influencing styles and demonstrating resilience in the face of workplace challenges. If your objectives include: • Building high-performing teams • Consistently securing contracts during pitching processes • Successfully negotiating optimal deals • Continuously enhancing shareholder value... then our influencing programme is the ideal solution for you.

Target Audience

Managers and Team Leaders who need to have a comprehensive understanding of the challenges related to managing and developing their personnel, including both direct and indirect reports.

Course Format

The course features a highly interactive mix of:

• Guided Discussions
• Slide Presentations
• Practical Exercises and Case Studies

By the end of the course, participants will be able to:

• Distinguish between the skills required for managing versus those for leading
• Foster their team for maximum effectiveness
• Demonstrate best practices for driving change within their department
• Improve the management of staff performance
• Negotiate preferred outcomes successfully
• Explain how to handle difficult situations that may arise in the workplace

This instructor-led, live training in Italy (available online or on-site) is tailored for managers and executives seeking to implement the right tools, skills, and methodologies to manage remote teams.

By the end of this training, participants will be able to:

• Analyze remote leadership principles, structures, and key components to successfully adapt to a remote work environment.
• Foster trust, establish clear goals, cultivate culture, and enhance teamwork to build an effective and productive remote group.
• Leverage current tools and technologies to enhance virtual communication and collaboration.
• Apply goal-setting and project management techniques to evaluate the performance of remote teams.

Target Audience

Managers, Team Leaders, and staff members who feel that:

• They are attending too many meetings
• Their time is being "stolen" by others
• They are unable to accomplish their daily work due to a lack of planning, foresight, or prioritization

Course Format

The course combines interactive elements, including:

• Facilitated Discussions
• Slide Presentations
• Exercises and Case Studies

By the end of the course, participants will be able to:

• Recognize the importance of managing meetings effectively by respecting the time constraints of invitees
• Follow standard procedures for calling, conducting, and preparing meeting outcomes
• Explore broader strategies for personal time management, enabling them to work smarter, not harder

This instructor-led, live training in Italy (online or onsite) is designed for team members and leaders who wish to learn and apply team collaboration principles and best practices within their groups.

By the end of this training, participants will be able to:

• Establish a shared direction to define collective vision, mission, and goals.
• Cultivate a culture of collaboration to promote positive values and motivate teams.
• Engage teams through team building exercises, innovation, and conflict management to enhance cooperation.
• Evaluate team collaboration performance to analyze teamwork and productivity.

This instructor-led, live training in Italy (online or onsite) is aimed at beginner-level team leaders and managers who wish to understand and leverage personality types to build stronger team cohesion, enhance communication, and manage team dynamics effectively.

By the end of this training, participants will be able to:

• Strengthen team cohesion through understanding and leveraging different personality types.
• Manage diverse personalities effectively.
• Enhance team communication and conflict management.
• Foster psychological safety and team identity.

This instructor-led, live training in Italy (online or onsite) is designed for team leaders and members who wish to improve their communication, collaboration, and interpersonal dynamics. By following a series of practical exercises, teams can enhance these skills, leading to increased productivity and a more positive work experience.

By the end of this training, participants will be able to:

• Identify and address common problems in how they communicate and respond to others at work.
• Improve the efficiency with which work is carried out as a team.
• Understand the individual as well as the collective needs of a team so as to better manage and direct their efforts.
• Understand the meaning and importance of emotional intelligence as an indicator and guide to improve human relations at work.

Our services are delivered online to clients worldwide in collaboration with a growing international partner network. Our transformational 10-week, group-based learning programmes are designed to inspire and empower managers, hosted by expert facilitators and coaches, and conveniently delivered online within the normal flow of work…

By the end of this training, participants will have developed the following skills:

EMOTIONAL INTELLIGENCE
Teams are only as strong as the human relationships that exist between people.

COACHING
Essential skills for leaders to be influential and bring out the best in their people.

LEADERSHIP
Management focuses on tasks and processes. Leadership focuses on people and growth.

CULTURE
Sustained engagement builds the habits and norms of a high-performing team.

TEAMS
A group of individuals is not a team. Effective leaders build great teams.

This instructor-led, live training in Italy (online or onsite) is aimed at participants at all levels, including employees, team leaders, and HR professionals, who wish to understand workplace harassment, prevent it, and foster an inclusive and respectful workplace culture.

By the end of this training, participants will be able to:

• Understand what constitutes workplace harassment and its various forms.
• Identify behaviors that contribute to a respectful workplace.
• Respond effectively to harassment incidents.
• Recognize the legal and organizational policies surrounding harassment prevention.
• Promote a positive, inclusive, and respectful workplace culture.

The training 'Generational Differences in Management: Employees of Generations XYZ. How to Function with Them' is directed towards team leaders, offering knowledge and skills in the area of communication and motivation of employees from Generations X, Y, and Z. Relying on an interactive methodology, the course emphasizes practical exercises and mini-lectures, enabling effective assimilation of skills necessary for managing a team in an environment diverse in terms of generational differences.