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Duration 14 hours
Course Outline
Introduction:
- Foundational principles for fostering accountability and effectiveness in the communication process
Communication with self:
- Understanding the impact of internal dialogue on external interactions
- Formulating more impactful questions
- Rapidly shifting emotional states
Communication with other people:
- Identifying representation systems (auditory, visual, kinesthetic)
- Techniques for establishing and sustaining rapport
- Motivating and influencing others through body language
- Leveraging the power of suggestion, persuasive language, and 'hypnotic' patterns
Requirements
A genuine curiosity and commitment to understanding both yourself and others.
Testimonials (2)
We have to have the right strategies to communicate better and this training has given us that.
Louella Macasaet - Agile Marketing Consultancy
Course - Effective Communication in the Workplace
Meeting efficiency is something that's fairly "basic", but not thought about a lot and with really large implications on people/company time. Understanding these best practices and keeping them top-of-mind will be of immediate help.